Manager, Finance Operations (Medical Customer Discounts)

Finance Operations Manager Finance Operations contributes to Cardinal Health by overseeing the accounting, tax, financial plans and policies of the organization, establishing and maintaining fiscal controls, preparing and interpreting financial reports, overseeing financial systems and safeguarding the organization's assets. Finance Operations is responsible for the oversight and overall performance of the following core financial processes: This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense. Responsibilities Lead and manage a hybrid team of both on-shore and off-shore employees (Cardinal Health and Genpact) responsible for end-to-end administration of GPO admin fees, upfront discounts (UFDs), and related financial processes. Ensure proper accounting treatment of GPO admin fees, rebates, and UFDs, including alignment with financial policies and standards. Perform first-level review and approval of standard and non-standard customer incentive structures, ensuring appropriate documentation, audit readiness, and approval compliance. Monitor and drive performance against key CSLs and KPIs for 3rd party contractors, ensuring accuracy, timeliness, and process efficiency. Partner cross-functionally to identify, research, and resolve root-cause issues impacting admin fee, UFD, and rebate processing; evaluate financial implications of process or system changes. Proactively identify areas of risk within business processes and design mitigating processes and / or controls for issue identification. Establish and maintain a strong SOX-compliant internal control environment; identify and implement opportunities for process improvement, including SOP development and project initiatives. Drive continuous improvement of payout and reporting processes within SAP Vistex, including implementation of system enhancements and ongoing optimization. Develop and execute plans for future system and process enhancements aligned to business needs. Support the team in resolving complex customer and transactional issues; manage escalations to ensure timely and effective resolution. Serve as a strategic partner to cross-functional stakeholders (Sales, Legal, Finance, Pricing, Accounting, Contracting) to ensure accurate financial treatment of transactions. Collaborate on enterprise initiatives aimed at improving internal and external customer experience. Set clear team and individual performance objectives and actively support employee development and growth. Qualifications Bachelor's degree in related field, or equivalent work experience, preferred 8-12 years of experience in related field (e.g., Accounting, Finance, Audit), preferred Strong financial and accounting acumen, with the ability to interpret and apply complex concepts Proven leadership experience with the ability to build, develop, and influence teams Experience working with SAP Vistex, preferred Familiarity with legal contracts; knowledge of revenue recognition standards is a plus Strong data analysis and reporting experience (experience with reporting tools is a plus) Strong verbal and written communication skills, with the ability to effectively interact with senior leadership Demonstrated process improvement mindset and project execution capability Solid understanding of SOX compliance and internal control frameworks Location This position is remote and can be based anywhere within the United States. Ideal candidates will be based near the Dublin, OH, office. Candidates must be able to work within EST business hours. What is expected of you and others at this level Manages department operations and supervises professional employees, front line supervisors and/or business support staff Participates in the development of policies and procedures to achieve specific goals Ensures employees operate within guidelines Decisions have a short term impact on work processes, outcomes and customers Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management Interactions normally involve resolution of issues related to operations and/or projects Gains consensus from various parties involved Anticipated salary range: $105,100-$135,090 Bonus eligible: Yes Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 07/23/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. Cardinal Health