Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2021 and currently lead a team of five. I’ve spent most of my career in the insurance industry and bring over 20 years of experience to the agency. Helping people, developing strong relationships, and building a positive team environment have always been passions of mine.

I earned my MBA from University of Southern Indiana and my bachelor’s degree from Illinois State University. I’m married with children who keep me busy and active outside of work. I stay involved in the community through the Gibson County Chamber of Commerce, Junior Achievement initiatives, and a variety of local community events. Giving back and staying connected locally is something I truly value.

Our agency offers a Simple IRA, licensing costs paid up front, extensive training opportunities, and a flexible, understanding environment when it comes to personal and family needs. We’re committed to helping team members feel supported and set up for success from the start.

Our office culture is one of the things I’m most proud of. We’ve built a positive, encouraging environment where people genuinely enjoy coming to work. I strongly believe that insurance can be taught, but work ethic, integrity, and drive come from within. I’m looking for someone with strong character, motivation, and a desire to succeed. If you’re looking for a supportive team that values positivity, growth, and long-term success, this could be a great fit for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Marcy King - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.