CX Knowledge Architect AI-Driven Knowledge System Lead
Notion, LLC
Notion in New York City is seeking an experienced knowledge management professional to own the customer experience knowledge strategy. The role involves designing a sustainable information architecture and maintaining the internal knowledge base that supports CX teams. You will ensure fast retrieval of trustworthy knowledge, set quality standards, and partner across teams to enhance efficiency as Notion scales. The position offers a competitive salary package along with equity and benefits. #J-18808-Ljbffr
$165k - $180k
...Notion is seeking a knowledgeable CX Enablement Manager to drive end-to-end knowledge systems. Located in New York, the role requires collaboration on internal knowledge management to improve customer support. Experience in information architecture, systems thinking, and...Suggested$136k - $160k
...Notion is the collaborative AI workspace where teams and agents... ...building one place where your knowledge, projects, meetings, and AI tools... .... From building a business's system of record to making and... .... About the Role: Own CX enablement knowledge strategy...SuggestedLocal area$136k - $160k
...Notion is looking for a CX Enablement Knowledge Strategist in New York City to own and enhance their customer experience knowledge system. You will design information architecture, maintain... ...knowledge management, system ownership, and AI integration. A competitive salary...Suggested$250k - $290k
Gibson Dunn is a leading global law firm, advising clients... ...York preferred), the Knowledge Attorney will sit at... ...deeply engaged with how AI, technology, and new ways... ...tools, workflows, and systems. As part of the... ...assessments, including AI-driven research, drafting, knowledge...SuggestedWork at officeFlexible hours- ...Coherent Solutions, Inc. is seeking experienced AI/ML engineers to join our strategic pool aimed at enhancing AI capabilities. This... ...passion for AI, with opportunities to influence key initiatives while participating in internal knowledge-sharing sessions. #J-18808-Ljbffr...Suggested
- ...Sky Mavis is looking for a Principal Software Engineer to define and evolve scalable system architectures and guide engineering teams. The ideal candidate should have 12+ years of experience along with expertise in Java and cloud platforms. This role emphasizes innovation...
- A leading no-code platform seeks a CX AI Architect to enhance its AI-driven customer support capabilities. This role encompasses designing decision frameworks for automated resolutions and architecting the knowledge systems that empower AI agents. Ideal candidates will...
- ...venture capital firm is seeking an AI Infrastructure Engineer to design and build foundational systems that power next-generation AI agents. This role involves architecting long-term memory infrastructure, creating scalable knowledge graph pipelines, and transforming advanced...
- ...consumer products firm in Idaho is seeking a Senior Manager, CX Analytics to lead CX Data capability. This role requires deep expertise in... ...ideal candidate has 8-12 years of experience and strong knowledge of AI/ML techniques. A competitive salary and benefits are offered...
- ...is seeking a Senior Manager of CX Enablement to lead the quality and training systems for our customer experience team... ...of quality frameworks, driving AI-driven support enhancements, and developing... ...experience, with substantial knowledge of quality management, and a passion...
- ...A thriving B2B SaaS company is looking for a Technical Writer to lead their Knowledge Base development. In this remote role, you will create and maintain documentation that serves both human and AI needs. The ideal candidate has 4+ years of experience and a strong grasp...Remote workFlexible hours
- ...position offers an interesting combination of legal advisory and AI product development. The role is designed for candidates with 7-... ...insurance, and a flexible work schedule. Join an innovative legal firm that values building institutional knowledge. #J-18808-LjbffrRemote workFlexible hours
$115k - $121.5k
...About the Role - As a Knowledge Strategist Team Lead, Governance at... ...for readability and AI retrieval, own the team... ...shoppers, retailers, and CX specialists. About the... ...Lead adoption of AI‑driven tools to enhance... ...limited supervision. Systems & Tools: Robust, hands...Permanent employmentWork at officeRemote workWork from homeFlexible hours- ...Lead It Architects - Ai Platforms At Bcg Platinion Boston Consulting Group (BCG) is a global consulting... ...To Drive Alignment And Delivery. Systems Thinkers. They Design Robust Ai... ...Autogen, Llamaindex, Etc.). ~ Working Knowledge Of Agentic Ai Concepts Including Rag,...
$134.9k - $237.3k
...Genesys Cloud Services, Inc. is seeking a fully remote AI Architect to design innovative solutions for enhancing customer experiences. This role involves architecting robust AI systems and evaluating their success metrics. Candidates should have relevant experience in...Remote workFlexible hours$274k - $338k
...HOVER in New York seeks a Principal Agentic AI Engineer responsible for leading the architecture and technical strategy for next-generation AI systems. You will manage complex multi-agent orchestration and drive improvements in AI reliability and quality. The role demands...- ...Bluespine-Payment Accuracy and Concept Lead (AI-Driven) Location: Remote, US Remote Description... ...and concepts Requirements Extensive knowledge of medical terminology, medical records... ...contract benefits,and provider billing systems and practices. Previous auditing or consulting...Contract workRemote work
- A leading financial institution is seeking a Distinguished Engineer to define the future of banking in the cloud. The role involves owning the architecture for content systems and enhancing automation strategies. Candidates should possess a strong background in software...
- Clay in New York is seeking a CX Architect to design and build an expansion engine, maximizing value creation across the customer journey.... ...experience in business strategy and revenue operations at hypergrowth AI/SaaS companies. This position requires strong quantitative...
- Lead Tech Architect - AI Infrastructure Location: United States (Remote) | Duration: Contract-to-hire... ...NVIDIA DGX, HGX, and GPU-accelerated systems. Administer VMware environments,... ...based compute platforms. Strong working knowledge of VMware virtualization technologies...Contract workRemote work
- Framework Ventures is looking for a Blockchain Architect to join ChainGPT. The role requires... ...protocols, with responsibilities including leading architecture for blockchain platforms and... ...and strong skills in Golang, Rust, and AI/ML frameworks. Join a remote-first environment...Remote jobFlexible hours
- ...A leading healthcare organization is seeking an AI Engineer IV to develop AI/ML solutions for complex business problems. This telecommuter position involves creating multi-agent systems and requires at least 5 years of experience in AI systems development. Candidates will...Remote work
- ...Revecore is seeking a skilled Team Lead for their Core AI Agentic Development Team. This role involves guiding AI engineers while overseeing complex agentic systems development, focusing on healthcare revenue cycle management. Ideal candidates will possess strong Python...Remote work
- ...requires human agents and AI in perfect balance,... ...a single operating system. With AI Agents... ...partner strategy, leading executive... ...scratch, using data‑driven insights to prioritize... ...velocity. Industry Knowledge: Familiarity with the... ...how AI impacts the CX space. Our U.S. Benefits...
- ...Benefit Corp seeks a Manager for Central Operations in Knowledge Management to develop a robust knowledge infrastructure... ...contributor position, ideal for someone experienced in knowledge systems development with a focus on AI readiness. Responsibilities include designing the...Remote work
$150k - $200k
As a Lead AI Agent Architect at Parloa, you will play a key role in transforming customer service with... ...agents seamlessly leverage integrated systems to handle customer interactions... ...customers and partners. Leverage your knowledge of LLM internals (e.g., embeddings) to...Work at officeFlexible hoursNight shift- ...NextGenEnergyJobs seeks an experienced leader to drive AI-driven process improvements for major energy companies. The role requires managing... ...a minimum of 10 years' experience in the Energy sector, deep knowledge of asset lifecycle management, and familiarity with SaaS...Flexible hours
- ...Accelerize 360, Inc. is looking for an AI Architect who will lead the design of end-to-end AI solutions and ensure they're built correctly... ...background, and deep fluency in deploying production AI systems. Knowledge of cloud platforms and LLM application patterns is essential...
$141.55k - $247.72k
...Possible. At Pinterest, AI isn't just a feature, it's a... ...recruiting process here . As a Lead Business Systems Analyst on the Revenue Tech... ..., and implementing AI-driven use cases in business systems... ...complete to the best of my knowledge. I understand that any false...Work at officeLocal areaRelocationRelocation package$151.9k - $258.3k
SAP SE is looking for a seasoned consultant to lead AI-powered CX transformation initiatives. This role requires over 10 years of experience in SAP CX solutions and enterprise architecture, with responsibilities including driving end-to-end solution design and advising...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CX Knowledge Architect AI-Driven Knowledge System Lead. Be the first to apply!


