CX Enablement Lead — AI-Powered QA & Training
Imprint
Imprint is seeking a Senior Manager of CX Enablement to lead the quality and training systems for our customer experience team in New York. You will be responsible for the design and execution of quality frameworks, driving AI-driven support enhancements, and developing training strategies. The ideal candidate has over 7 years in customer experience, with substantial knowledge of quality management, and a passion for leveraging technology to improve customer service approaches. #J-18808-Ljbffr Imprint
Vacancy posted 3 days ago
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