Customer Service Representative - State Farm Agent Team Member

Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative – State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer‑focused, needs‑based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. Requirements Excellent interpersonal skills Excellent communication skills – written, verbal and listening People-oriented Organizational skills Self‑motivated Detail oriented Proactive in problem solving Dedicated to customer service Experience in a variety of computer applications, particularly Windows Pride in getting work done accurately and timelyAbility to work in a team environment Ability to multi‑task Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Bilingual – Spanish preferred Personal Lines Licenses (must be able to obtain) Bachelor's degree preferred Associate's degree or higher preferred Benefits 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Parental leave Training & development Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Compensation $24.50 - $28.50 per hour Additional Information This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. #J-18808-Ljbffr State Farm Agent