Assistant Maintenance Coordinator- 2nd Shift

Assistant Maintenance Coordinator

As infrastructure critical to the region's growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars.

Job Summary: The Assistant Maintenance Coordinator is responsible for oversight of various Maintenance Department contract(s) to provide the airport with seamless execution of successful contract(s) including overseeing and evaluating contractor performance against performance standards and contract terms, reviewing daily operations, planning, and ongoing review of performance, adjusting as needed and acting as a liaison between internal and external customers for contract specific request related to the contract(s) as directed from the assigned Manager, Contracts. Other responsibilities include planning work for maintenance activities, ensuring accurate and timely completion of work, effectively communicating with internal and external business partners of ongoing project/contract work, updating scheduling, status, progress, and payment of work, and inputting and evaluating data in Computerized Maintenance Management System (CMMS).

Essential Responsibilities:

• Oversees specified major maintenance service contracts as directed from the assigned Manager, Contract which can include custodial services, baggage handling system, passenger boarding bridges, landscaping, janitorial supplies, conveyance units, waste removal, fencing and other on-call contracts. Measures contract performance by using Key Performance Indicators (KPIs).
• Coordinates with contractors, overseeing their operation and maintenance activities, inspecting and evaluating their work against performance standards.
• Observes and reviews all aspects and tasks of the contract for documentation and maintains records per contract.
• Ensures vendor/contractor oversight, quality control and contract evaluation meets the project and/or scope requirements.
• Develops and analyzes computerized maintenance management system (CMMS) reports and operational data to make improvements to system performance, reliability, and operating cost.
• Maintains monthly reports and other documents such as budgets, maintenance statistics, contractor payments, and contractor-related inventory.
• Works with internal and external business partners for contract specific requests i.e. janitorial, landscaping, baggage handling, passenger boarding bridges, conveyance units, waste removal, pest control, and fencing.
• Maintains frequent and open lines of communication with key stakeholders, including airlines, tenants, the Transportation Security Administration (TSA), and other MNAA staff.
• Assists with planning work and assuring that the work is completed.
• Recommends plans of action to correct maintenance deficiencies, as they arise. Informs Maintenance Management team and internal business partners of issues within the contract.
• Participates in maintenance department daily operations and responds to after-hour calls.
• Assists teams with purchase requisition approval, equipment, supply sourcing, and the budgeting process.
• Reviews and approves correct contractor invoicing.
• Assists with the coordination and successful execution of needed services during winter events (snow, sleet, ice).
• Assists with special events at the airport as necessary.
• Creates documentation for finance to set up billable work orders and documentation for invoice processing.
• Collaborates with the Purchasing department to obtain bids for projects exceeding a specified financial threshold in accordance with procurement guidelines.
• Attends meetings to maintain airport operation awareness, represents Maintenance Management, as required.
• Performs tasks and monitors contract(s) as a backup to other Managers, Contracts as necessary.
• May serve as signatory authority for airport employees and contractors.
• Follows all safety regulations.

Knowledge, Skills, Abilities and Other Characteristics:

• Facility Maintenance: Knowledge of the policies, procedures, materials, tools, and methods for facility maintenance.
• Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.
• Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
• Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines.
• Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions.
• Proficient in Microsoft Office.
• Attention to Detail: Is careful about detail and thorough in completing work tasks.
• Supervision of Personnel: Skill in supervising and managing others, including planning work, providing direction, motivating workers, and identifying the best workers for the job.
• Presenting: Skill in developing and delivering presentations, both oral and written, to groups of varying size.
• Written Comprehension: Ability to read and understand information and ideas presented in writing.
• Written Expression: Ability to use words and sentences in writing so others will understand.
• Learning: Displays a willingness to quickly acquire knowledge relevant to the job.
• Dependability: Acts reliably and responsibly with others.
• Initiative: Displays a willingness to take on responsibilities and challenges.
• Understands business implication of decisions; Upholds organizational values and completes tasks correctly and on time.
• Judgment and Decision Making: Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Professionalism: Demonstrates professional behavior and appearance in all situations.
• Ethical Behavior: Consistently displays ethical behavior.
• Ability to obtain and maintain a Security Identification Display Area (SIDA) badge.

Qualifications:

Required:

• Associate's Degree in a related field or in lieu of education 2-4 years of contract management for maintenance service contracts.
• Less than 2 years in Contract Management for maintenance service contracts required
• Valid Driver License CLASS D required

Preferred:

• AAAE Certified Member