Pest Control Technician (Austin,Tx)

Job Description

Job Description

Description:

As a Pest Control Technician at The Bug Master , you’ll travel in a company-provided vehicle to provide pest control services to homes, commercial businesses, and multi-family properties. You’ll work independently in the field, applying targeted treatments, educating customers, and delivering top-tier service that reflects our commitment to quality. Pest control is what we do but customer service is who we are .

Why Join The Bug Master?

We’re a family-owned company that values service excellence, employee growth, and a fun, respectful work culture. We believe in supporting our team members with strong training, real career paths, and the tools to succeed. Pest control is the service—but people are the priority.

Includes but are not limited to the following, as additional duties and responsibilities may be assigned.

• Carefully read and understand the Customer Service Agreement to provide appropriate service.
• Drive to client sites to inspect the building or structure to determine options for treating and reaching the pest infestation most effectively.
• Research information, when necessary, to verify the pest-related problem and to identify specific solutions.
• Determine/verify the most feasible (efficient and effective) treatment plan.
• Identify proactive ways customers can further prevent pest infestations. Communicate information to customers and educate them on pest facts/prevention.
• When necessary, drill holes or open targeted areas of the structure to gain access to infestations.
• Clean work site after completion of the job.
• Apply treatment at specified level according to company/label requirements. Inspect work for completeness, quality, and accuracy.
• Continually build professional relationships with customers.
• Attend all required meetings.
• Complete all required service records, customer reports, and time records, in accordance with company procedures and state/federal regulations.
• Regularly keep on top of current industry trends, regulations, technical data, new products, safety standards, construction materials, and equipment.
• Maintain compliance with all company and state/federal safety standards, regulations, equipment, and procedures.
• Inform management of any customer issues or concerns that are not completely resolved to the satisfaction of the customer.
• Report to management any damage that occurs as a result of treatment. Provide necessary information for appropriate repairs to be made.
• Properly maintain all service equipment, including but not limited to vehicles. Immediately refer any problems to management. Clean equipment and vehicles regularly and as required.
• Prepare all equipment and vehicle before beginning each day.
• Seek out potential clients by performing cold calls.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• High school diploma or GED required.
• At least 6 months of experience in a customer-facing or service-related role preferred.

Required Skills/Abilities

• Excellent organizational skills and attention to detail.
• Strong verbal and written communication, including active listening.
• Ability to work independently and manage your schedule.
• Strong customer service and interpersonal skills.
• Basic math proficiency.
• Ability to read and interpret safety data sheets and pesticide labels.
• Mechanical aptitude and problem-solving skills.
• Knowledge of pest biology and integrated pest management is preferred.

Licensing & Requirements

• Valid Texas apprentice, technician, or certified applicator license (or willingness to obtain upon hire).
• Valid Texas driver’s license with a clean driving record.

Physical Demands and Work Environment

• Must be able to lift and carry up to 50 lbs regularly.
• Frequent standing, walking, kneeling, crawling, and climbing stairs or ladders (including multi-story buildings).
• Exposure to outdoor weather conditions, confined spaces, rooftops, and attics.
• Frequent use of chemicals including liquids, dusts, baits, aerosols, and traps.
• Daily use of a company vehicle and mobile technology.
• Must be able to wear personal protective equipment including respirators, gloves, and safety boots.
• Work is performed in both climate-controlled and non-controlled environments, including areas infested with pests.

Compensation & Benefits

• First-year average compensation: $40,000–$45,000/year
• 75% of employee healthcare premiums covered
• Life insurance policy
• 401(k) with 4% company match
• Paid vacation and sick time
• 7.5 paid holidays per year
• Company vehicle (for work and commuting)
• Company-issued cell phone