Medical Scheduler

Job Description: Patient Scheduling & Financial Services Coordinator

Position Summary

The Patient Scheduling & Financial Services Coordinator is responsible for managing patient scheduling, registration, and insurance-related processes in a remote or non-patient-facing environment. This role ensures accurate collection of patient demographics and insurance information while providing guidance on billing processes and financial assistance options. The coordinator collaborates with clinical teams and physicians to support efficient and timely patient care delivery.

Key Responsibilities

• Patient Scheduling & Registration
  • Schedule and register patients via phone and email with a high level of accuracy and professionalism
  • Collect and verify patient demographic and insurance information
  • Review and maintain provider schedules, including updates for new patients and appointment changes
  • Make daily and temporary adjustments to scheduling templates based on physician input
• Insurance & Financial Counseling
  • Obtain and verify insurance details from patients
  • Educate patients on billing processes and available financial assistance options
  • Assist patients with insurance-related inquiries and payment concerns
  • Support basic account maintenance activities
• Care Coordination & Communication
  • Communicate effectively with physicians and clinical staff to coordinate urgent and referral-based scheduling
  • Process internal physician referrals for clinical care
  • Collaborate with team members to resolve moderately complex patient or scheduling issues
• Patient Outreach & Support
  • Conduct appointment reminder calls and follow-ups
  • Utilize patient reminder systems to manage outreach and rescheduling needs
  • Assist with sending reminder notifications and other scheduling-related communications
• Operational Support
  • Provide support to staff regarding billing and scheduling processes
  • Ensure compliance with organizational standards and workflow procedures

Required Skills & Competencies

• Proficiency in Epic systems (including Epic Beaker)
• Strong understanding of patient scheduling and healthcare operations
• Knowledge of insurance processes and financial assistance programs
• Excellent customer service and interpersonal communication skills
• Strong organizational and prioritization abilities
• Attention to detail with the ability to manage multiple tasks

Qualifications

• Prior experience or coursework in healthcare, medical office administration, or related field preferred
• Demonstrated ability to work in a fast-paced, team-oriented environment
• Entry-level candidates with strong customer service aptitude encouraged to apply

Experience Level

Entry Level

This is a Contract position based out of Saint Louis, MO.

The pay range for this position is $19.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Saint Louis,MO.

This position is anticipated to close on Jun 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.