Manufacturing Quality Engineer, Problem Solving & Training Expert
CrossFire Group
Job Description
Job Description
Manufacturing Quality Engineer, Problem Solving & Training Expert
Who We Are Looking For
The Problem Solving & Quality Training Expert serves as the site authority for structured problem solving and quality-related training. This role leads cross-functional efforts to resolve manufacturing issues, coaches teams in root cause analysis, and develops training programs that strengthen quality mindset and continuous improvement. You’ll work closely with manufacturing, engineering, and leadership to drive sustainable solutions and prevent recurrence.
What You Get to Do
Serve as the site lead for structured problem solving and quality continuous improvement initiatives.
Lead and facilitate cross-functional problem solving for complex manufacturing, supplier, and launch-related quality issues.
Coach teams on methodologies such as PDCA, A3, 8D, DMAIC, and root cause tools like 5 Why and Fishbone.
Ensure strong containment, corrective actions, and validation of effectiveness for major quality concerns.
Standardize problem-solving practices, tools, and governance across the operation.
Develop and deploy quality training programs across all levels of the organization.
Deliver training focused on quality mindset, defect prevention, accountability, and core quality tools.
Support and mentor Six Sigma Green Belt and Black Belt candidates and projects.
Partner with leadership to identify capability gaps and implement targeted development plans.
Track and report the effectiveness of training and problem-solving efforts using defined metrics.
Support new product and process launches by embedding structured problem solving and quality fundamentals.
Act as a change agent to drive a culture of data-driven decisions and continuous improvement.
Collaborate with supplier quality and engineering teams to resolve issues that span multiple functions.
Ensure alignment with automotive quality standards and continuous improvement objectives.
Perform additional duties as needed to support plant quality and operational excellence.
What You Bring to the Team
Bachelor’s degree with 8+ years of relevant experience, or Master’s with 6+ years, or PhD with 3+ years, or equivalent experience.
Proven expertise in structured problem solving and root cause analysis.
Experience leading cross-functional teams and influencing without direct authority.
Strong facilitation, coaching, and training skills with experience working with adult learners.
Working knowledge of automotive quality systems and standards such as IATF 16949, APQP, PPAP, SPC, and MSA.
Strong analytical mindset with the ability to use data to guide decisions.
Clear and effective communication skills at all levels of an organization.
High level of integrity, ownership, and passion for developing others.
Six Sigma Green Belt or Black Belt certification preferred.
Experience building or leading plant-wide training programs.
Background in automotive OEM or Tier 1 manufacturing environments preferred.
Experience supporting new product launches or start-up operations.
Track record of helping drive culture change toward continuous improvement.
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