Senior Revenue Operations Strategist

Role Description

The Senior Revenue Operations Strategist is an experienced individual-contributor role responsible for independently leading Kuno's most complex, enterprise-scale HubSpot engagements, from platform strategy and hands-on implementation through ongoing optimization, while managing a dedicated book of client accounts. This role adds critical technical and strategic depth, working alongside RevOps Leadership as Kuno scales its portfolio of HubSpot Enterprise clients.

This role is reserved for practitioners who consistently demonstrate expertise leading enterprise-scale client engagements with minimal oversight while serving as a technical resource to the broader Revenue Operations team.

If you love the moment a client's tech stack finally clicks into place, this role is for you. You'll own the discovery process for our largest HubSpot clients, learn how their sales, marketing, and service teams actually work, and then build the systems that bring it all together.

Key Responsibilities

• Enterprise Account Ownership & Delivery: Lead discovery, implementation planning, and technical delivery for Kuno's HubSpot Enterprise engagements, including integrations with third-party systems (e.g., NetSuite, SAP, Dialpad, CallRail).
• Strategic & GTM Advisory: Act as a senior strategic advisor to clients' marketing, sales, and customer success leadership, tailoring RevOps strategy, workflows, and buyer journeys to each client's B2B business model and platform roadmap.
• AI & Advanced Analytics: Design AI-powered workflows, agents, and automations within HubSpot (e.g., Breeze Intelligence), and leverage custom reporting to deliver predictive modeling, forecasting, and advanced insights for clients.
• Process, Playbook & Documentation: Develop repeatable frameworks, SOPs, and playbooks, and produce clear, thorough documentation for all client configurations, integrations, and processes.

Occasional Responsibilities

• Pre-Sales & Scoping Support: Partner with business development and account leadership to scope, solution, and estimate enterprise engagements.
• Mentorship & Team Enablement: Provide coaching, technical guidance, and peer mentorship to Consultants and Specialists in advanced HubSpot configuration, integrations, and RevOps strategy.
• Continuous Learning: Stay current on HubSpot Enterprise features, share emerging RevOps technologies and industry best practices.

Qualifications

• 6+ years of experience in Revenue Operations, Marketing/Sales Operations, or a related discipline.
• Deep, hands-on expertise across the HubSpot ecosystem (Marketing Hub, Sales Hub, Service Hub, Operations Hub) at the Enterprise tier.
• Experience with call/dialer applications (e.g., Dialpad, CallRail, Aircall) and ERP system integrations (e.g., NetSuite, SAP, Microsoft Dynamics).
• Solid understanding of system architecture principles, with the ability to execute integrations and configurations across platforms.
• Demonstrated experience mentoring team members and elevating technical capability across a team.
• Strong analytical skills, with experience turning complex data into actionable insight for enterprise stakeholders.
• Outstanding communication skills and executive presence, with experience engaging senior client stakeholders.
• Bachelor's degree in Marketing, Business, Information Systems, or a related field, or equivalent work experience.

Skills and Competencies

• Deep subject-matter expertise in RevOps strategy, systems implementation, and HubSpot Enterprise capabilities.
• Ability to operate as a strategic advisor while remaining hands-on with technical delivery.
• Strong documentation skills; able to translate complex technical configurations into clear, client-facing materials.
• Comfortable navigating ambiguity and driving clarity on high-complexity engagements.
• Familiarity with tools such as Salesforce, call/dialer platforms, ERP systems, Basecamp, Zoom, Slack, and Google Workspace.
• Current HubSpot certifications required.
• Hands-on experience building AI-powered workflows and applications in RevOps.

Training

Kuno uses HubSpot for most clients, and this role is built for someone who already brings hands-on HubSpot experience and current certifications. To support continued growth, you'll have ongoing access to HubSpot Academy courses and emerging platform training.

Work Environment

Remote-first work environment that fosters collaboration, creativity, and work-life balance, enabling our team members to thrive from anywhere.

Physical Requirements

• Ability to sit for extended periods during the workday.
• Ability to travel to off-site locations for events, meetings, or client engagements.
• Ability to use standard office equipment, including a computer, keyboard, mouse, and phone.
• Ability to read printed and digital materials.
• Ability to hear and respond effectively during in-person or virtual meetings and phone conversations.

Job Specifications

• Department: Revenue Operations
• Reports to: Revenue Operations Delivery Manager
• Location: Remote
• Travel: ~10-15%
• Job Type: Full-time
• Status: Exempt
• Direct Reports: No