IT Business Systems Analyst (On-Site Position)

* Ability to identify data from primary or secondary data sources.* Ability to Identify, analyze, and interpret trends or patterns in complex data sets.* Identify work elements in detail and develop work standards and method improvements.* Develop procedures, forms, and work measurements to effect methods improvement, work simplification.* Create presentations and charts for informative and accurate dissemination of data and trends.* Develop methods to determine performance within the department and identify trends.* Write and/or edit manuals for uniform use of new or revised procedures and policies.* Perform independent or collaborative market research for the purposes of information gathering in support of proposal or solicitation development.* Interpret data, analyze results using statistical techniques and provide ongoing reports.* Develop and update technical documentation and content adhering to format, structure, and style guidelines.* Proficiency in writing clear and concise technical and non-technical materials using authoring tools.* A self-starter and quick learner with excellent written and oral communication skills and an eye for pertinent detail.* Ability to listen and effectively translate complex technology discussions into workflows, requirements, business processes and policies.* Ability to complete assigned deliverables within strict timelines and work well in a fast-paced project environment.* Keen attention to detail.* Delivery of product with strict adherence to deadlines and timelines.* Managing records created and received in compliance with Hampton Roads Transit’s Records Management Policy and Procedures.* Responsible for coordinating the records management effort within the department.## **Required Knowledge, Abilities and Skills Essential to Job Functions*** Candidates who have cross-functional experience in the technology industry with writing experience preferred.* Candidate must be a fast learner, self-motivated, and able to manage multiple deliverables simultaneously.* Major/concentration in Information Systems, or Technical Communications a plus* Work collaboratively with SME experts to coordinate and edit material* Ability to learn and understand functionality of varied enterprise systems and software applications* Ability to lead JAD sessions and/or facilitate meetings to extract requirements for a scope of work or a development project.* Ability to translate technical details into functional business language* Support software testing documentation activities as required* Working knowledge of technology and engineering processes* Ability to effectively convey information and work well in a structured environment* Ability to communicate effectively with different levels of management and within the business administrative, functional and technical communities.* Good critical and analytical thinking.* Proven ability to self-edit work effectively as well as to write clear, concise and comprehensive documentation on complex, multi-level technical issues, including storyboard creation and development* Excellent organization, strong written/verbal communications and writing styles with an eye for detail.* Ability to grasp complex software, learn quickly and work within tight deadlines.* Ability to handle multiple tasks simultaneously and meet multiple deadlines.* Excellent written and verbal communication skills.* Sample work will be requested.* At least 3+ years’ experience writing clear and concise technical documentation* At least 10+ years of general cross-functional technology experience### Introduce yourself #J-18808-Ljbffr