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Global IT Operations Director — Strategy & Service Delivery

Emmes Corporation

Emmes is seeking a Sr. Director of IT Operations to lead our global IT services, end-user computing, and collaboration platforms across the Americas, India, and Europe. You will own the IT operations roadmap, standards, and budget, while ensuring secure, compliant, and reliable performance across hybrid Azure and on-prem environments. The role requires 12+ years in IT operations with 8+ years leading follow-the-sun teams in regulated settings, plus strong experience with Jira Service Management, #J-18808-Ljbffr Emmes

Vacancy posted 5 days ago
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