Funeral Director

Job Overview Our associates celebrate lives. We celebrate our associates. Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes, company expectations, and local, state, or federal laws. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s). Responsibilities Job Responsibilities – Arrangements Conference: Receives or initiates call to deceased next of kin, obtains or confirms contact information, discusses needs (including languages), schedules appointment, and sends confirmation. May perform removals or transfers adhering to company standards. Cares for deceased in a respectful manner, updates removal status in proprietary software, greets next of kin and escorts to meeting space, initiates and facilitates conference while assessing needs and summarizing desired outcomes, discusses available life insurance and benefits, promotes funeral, cemetery, and crematory services and merchandise, transitions conference to Funeral Services Counselor/Advisor for merchandise options and contract completion, may perform FSA/FSC responsibilities, reviews and authorizes merchandise and service contract revisions, confirms authorization to proceed with service arrangements, presides as Master of Ceremonies for visitation, funeral, or graveside services in a professional, organized, caring manner, ensures presence for graveside services per agreement, verifies removal of personal belongings, visually inspects deceased and services against contractual arrangements, provides corrective action, interacts with family to fulfill requests, obtains leads for pre‑need services. Event Planning: Perform a variety of event planning responsibilities including resource planning and ordering of music, flowers, or catering to fulfill arrangement requests; produce MeM products such as scanning photos, ordering memorabilia or stationery, creating electronic presentations, writing obituaries, and creating online memorials; prepare event room prior to event; clean and store items post‑event; identify property in need of repair; courier/deliver family memorabilia to home; perform attendant duties such as parking lot attendant, driver, usher, pallbearer, or courier; attend community or charity events to represent and promote the location or market. General: Works under general guidance. New associates learn to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance; exhibits accountability for behaviors; ensures compliance with local, state, and federal regulations; takes the initiative to discuss assignments, expectations, priorities and deadlines; seeks guidance and coaching; notifies manager when workload is light and volunteers for additional work; adjusts effectively to work within new work structures, processes, requirements or cultures; additional responsibilities as requested or assigned. Minimum Requirements Education & Licenses – Graduated from an accredited school or college of mortuary science; Current Funeral Director license within the practicing state; Valid state driver’s license with an acceptable driving record required to operate company owned vehicles. Experience – Industry experience is preferred. Knowledge, Skills & Abilities Cognitive ability to reason, plan, identify problems, learn quickly and from experience and appropriately apply learning to new situations. Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives. Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self‑motivated. Ability to build professional and trusting business relations. Professional written and verbal communication skills. Public speaking skills with the ability to influence and gain consensus. Proficient using databases in automated processes. Proficient MS Office skills. Work Conditions Environment – Work is both indoors and outdoors during all seasons and weather. Attire Professional business attire required when in contact with families. Postures Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings. Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage; Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps. Hours Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary. Postal Code: 70815Category (Portal Searching): OperationsJob Location: US‑LA– Baton Rouge EEO Statement Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. #J-18808-Ljbffr