Principal Sales Engineer
Ritchie Bros.
Job Description As the Principal Sales Engineer is critical for driving revenue growth by delivering tailored, high-impact technical solutions to complex client needs in the automotive auction and vehicle marketplace industry. You will own pre-sales technical engagement, solution design, and demonstrations while aligning closely with sales, product, and engineering teams. This position requires strategic leadership, deep industry knowledge (ideally in automotive, logistics, SaaS, or marketplace platforms), and the ability to scale processes that accelerate deal closure and customer success. Responsibilities Key Responsibilities:
- Pre-Sales Strategy & Execution: Partner with Account Executives and Sales leadership to qualify opportunities, develop winning technical strategies, and create customized solutions for prospects (e.g., insurers, fleets, dealers). Oversee product demonstrations, proof-of-concept (POCs), and technical workshops.
- Solution Design & Customization: Translate complex client requirements into scalable IAA platform solutions, including integrations with client systems, data analytics, vehicle merchandising tools, and digital bidding platforms. Ensure solutions address pain points like inventory management, valuation, compliance, and global buyer access.
- Stakeholder Collaboration: Work cross-functionally with Product, Engineering, Marketing, and Customer Success teams to influence roadmap priorities based on market feedback. Serve as the technical voice of the customer in internal discussions.
- Revenue Impact: Contribute directly to sales targets by shortening sales cycles, increasing win rates, and identifying upsell/expansion opportunities. Track key metrics such as technical win rate, solution adoption, and customer satisfaction.
- Market & Competitive Intelligence: Stay ahead of industry trends in automotive tech, AI-driven valuation, digital marketplaces, and competitor offerings. Develop thought leadership content, whitepapers, and presentations.
- Process & Tooling: Standardize pre-sales playbooks, demo environments, and technical proposal templates. Implement tools for better pipeline visibility and forecasting.
- Executive Engagement: Present to C-level clients and internal leadership on technical capabilities and strategic initiatives.
- Exceptional communication, presentation, and storytelling abilities.
- Proven track record of closing complex, technical deals.
- Strong leadership, coaching, and team-building skills.
- Analytical mindset with the ability to manage multiple priorities in a fast-paced environment.
- Willingness to travel (20-40% as needed for client meetings and industry events).
- Increased pre-sales efficiency and higher sales win rates.
- Positive feedback from clients and sales partners on solution quality and partnership.
- Contributions to product innovation and market expansion.
Vacancy posted 1 day ago
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