Fixed Operations Manager

Job Full Description

Fixed Operations Manager Jobs in Clarksburg & Fairmont, WV | Automotive Service & Parts Leadership Career


Now Hiring: Fixed Operations Manager
Location: Clarksburg / Fairmont, WV
Employment Type: Full-Time

Automotive Fixed Operations Manager Opportunity in North Central West Virginia


A well-established automotive dealership serving the Clarksburg and Fairmont, West Virginia area is seeking an experienced Fixed Operations Manager to lead and oversee all Service and Parts operations. This executive-level automotive leadership role is responsible for driving profitability, operational efficiency, customer satisfaction, employee development, and long-term growth across dealership fixed operations.


The ideal candidate will bring extensive experience in automotive dealership management, service department leadership, parts operations, departmental profitability, and strategic planning . This is an excellent opportunity for a results-driven leader who is passionate about building high-performing teams and maximizing dealership performance.

Fixed Operations Manager Responsibilities

• Provide strategic leadership for automotive Service and Parts Departments.
• Drive departmental profitability, revenue growth, expense management, and operational performance.
• Develop and implement fixed operations strategies to increase service traffic, customer retention, and parts sales.
• Establish and monitor KPIs, departmental goals, budgets, and performance metrics.
• Analyze dealership financial statements and operational reports to identify trends and opportunities.
• Lead, mentor, and develop Service Managers, Parts Managers, and departmental leadership teams.
• Create accountability standards and performance management systems.
• Evaluate staffing levels, productivity, compensation plans, and organizational structure.
• Oversee customer-pay, warranty, internal repair, and maintenance operations.
• Manage parts inventory control, purchasing strategies, pricing, and inventory profitability.
• Partner with executive leadership to support dealership growth and business objectives.
• Ensure compliance with manufacturer requirements, dealership policies, and industry regulations.
• Implement continuous improvement initiatives to optimize fixed operations performance.
• Monitor CSI (Customer Satisfaction Index) scores and customer experience initiatives.
• Support recruiting, training, retention, and succession planning efforts.
• Serve as a key member of the dealership's senior leadership team.

Qualifications

• 8+ years of progressive automotive dealership management experience preferred.
• Proven leadership experience in Service, Parts, Fixed Operations, or Automotive Operations Management.
• Track record of improving fixed operations profitability and departmental performance.
• Strong understanding of dealership financial statements, KPIs, budgeting, and forecasting.
• Experience managing automotive service departments and parts operations.
• Exceptional leadership, coaching, and team development skills.
• Strong business acumen with the ability to analyze financial and operational data.
• Experience with inventory management, expense control, and revenue growth strategies.
• Excellent communication, negotiation, and decision-making skills.
• Ability to drive change, improve processes, and achieve measurable results.
• Proficiency with Dealership Management Systems (DMS) and Microsoft Office.

Preferred Experience

• Automotive Fixed Operations Management
• Service Department Leadership
• Parts Department Management
• Dealer Principal & General Manager Collaboration
• Customer Retention Programs
• Warranty Operations Management
• Inventory Control & Parts Purchasing
• Budget Development & Financial Forecasting
• Multi-Department Leadership
• Performance Management & KPI Tracking

Why Join This Dealership?

• Executive-level leadership opportunity with a respected automotive dealership.
• Direct impact on dealership profitability and long-term success.
• Opportunity to lead and develop high-performing service and parts teams.
• Strategic role within an established and growing organization.
• Collaborative leadership environment focused on continuous improvement.
• Long-term career growth and advancement potential.

Apply for Fixed Operations Manager Jobs in Clarksburg & Fairmont, WV


If you're searching for Fixed Operations Manager Jobs in West Virginia , Automotive Service Manager Jobs , Parts Manager Careers , Automotive Operations Manager Positions , Dealership Management Jobs , Automotive General Manager Opportunities , or Automotive Leadership Careers in North Central West Virginia , this is a premier opportunity to advance your career.


Join a successful dealership where your leadership, financial expertise, and operational experience can drive exceptional results and customer satisfaction.

Morgantown, WV
2817
1000 Coombs Farm Drive
Suite 106
Morgantown, WV 26508