Surety Claim Specialist

FCCI Insurance Group is a trusted provider of comprehensive property & casualty coverage in 20 states. We are a successful and growing organization built on the strength of our guiding principles. Doing the right thing and putting people first is the foundation for how we do business. FCCI has a reputation for excellence in products, services and employees – and it’s a great place to work! The Surety Claim Specialist will independently conduct due diligence, evaluate exposure, and represent Surety's interests with adverse parties and proactively respond to the most complex demands against contract and commercial surety bonds. Key Responsibilities Investigates the most complex claims including initial investigation, analysis, settlement, and when applicable, denial of a claim submission from a multi-state jurisdiction within authority limits, time standards and company best practices. Actively solicits facts from all stakeholders, analyze bond forms and construction contracts, reviews applicable statutes, and analyzes claim submissions involving commercial and contract surety bonds. Interprets coverage, setting reserves, and when appropriate tender of settlement. Employ direct, hands‑on strategies to mitigate loss, with an early focus on indemnity issues and recovery. Responds urgently to performance bond related demands that require sudden travel to claim site. Retains and seeks advice of outside counsel or consultants to supplement investigation before responding to a demand against a bond, as needed. Responsible for comprehensive reporting on the status of claims to all stakeholders. This includes the preparation and presentation of reports and summaries to claims management staff as well as FCCI agents and reinsurer. Consults with underwriting staff on potential new and existing accounts related to bond forms, contract requirements, indemnity and collateral agreements. Serves as a resource and/or mentor for others within the surety and claims unit. Secures a visibility with the regions through visits to the office and educational presentations. This position can be located at our corporate office in Sarasota, FL or one of our regional offices or remote within our territory. Benefits Paid Family Leave Competitive PTO & Holidays Recognition & Bonus Programs Employee Referral Bonus 401(k) Match & Profit‑Sharing The salary range for this position is $102,357-$157,629 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities. Qualifications Bachelor’s degree required: NOTE – Relevant, progressively responsible work experience may be substituted on a year for year basis for the required education. Minimum of six years applicable surety, legal or construction experience including a background investigating and responding to complex surety–related cases. Multistate/jurisdiction experience necessary. Active adjuster’s license in assigned jurisdictions. Valid driver’s license. Ability to obtain additional adjuster licenses as required to service accounts. Expert working knowledge of insurance claim procedures, rules, systems, and regulations. Expert working knowledge of claim file management techniques and processes. Expert working understanding of the judicial and legal systems. Expert knowledge of construction contracts and legal terminology. Excellent communication, negotiation, interpersonal and organizational skills. Ability to analyze, define and solve problems; the use of good judgment and decision‑making. We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Drug Free Workplace (*Pre‑employment drug screen is conducted for all positions). #J-18808-Ljbffr