Assistant General Manager - Nashville

We're Yardstick, a boutique dog hotel in Nashville. Our suites-only concept aims to reimagine dog hospitality by offering more personalized care in a stress-free, elevated environment.


We are seeking an Assistant General Manager who will not only provide an elevated experience to all of our guests and their parents, but also lead our team while cultivating superior work environment. Applicants must be passionate about dogs, able to provide exceptional customer service, and excited to be part of our growing team. This is a full-time salaried position that is eligible for benefits including medical insurance.


Why work for Yardstick?

• The calmest working environment in the industry
• A beautifully designed workplace
• Opportunities for career growth
• Flexible work schedules (full or part-time)
• Competitive pay and benefits (see below)

What you'll do

• Report to and serve as an extension of our General Manager, ensuring the business runs smoothly and our high standards are met
• Supervise our Hosts and engage with dogs during group play
• Feed and administer medication to dogs
• Perform general wellness checks throughout the day, and, if necessary, resolve dog behavior and/or health issues
• Manage and provide excellent communication to our customers before, during and after their dog's stay
• Oversee and maintain a clean and hygienic work environment

What's required

• High integrity, trustworthy and dependable
• Excellent customer service and people skills, with an exceptional ability to retain information and initiate follow-ups as needed
• Strong organizational skills
• Goal-oriented and seeking a long-term career in petcare
• Must be comfortable working around dogs of all sizes and breeds (prior experience in the pet services industry is a plus, but not required)
• Ability to lift up to 50lbs and work on your feet
• Available to work nights, weekends and holidays -- we are open 365 days a year
• Reliable transportation

Other important information

• Location: Nashville
• Type: Full-time
• Full-Time Benefits: Medical, dental and vision insurance; paid time off; pet care and retail discounts

Keywords: dog hotel, pet resort, dog boarding, dog daycare, dog trainer, dog groomer, animal care, pet services, animal shelter, veterinarian, veterinary technician, vet tech, kennel technician, kennel attendant