Sr Sales Account Manager - Service

Sr Sales Account Manager EIOur elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Join us as a Sr Sales Account Manager EI.Your main responsibilities include:Cultivate relationships with customers to drive sales for elevator and escalator services, including maintenance, repairs, and upgrades.Ensure high levels of customer satisfaction, identify and pursue sales opportunities, manage existing and new customer accounts, and retain customers.Act as a liaison between the customer and Schindler to build strong, long-term relationships while leveraging industry knowledge to achieve sales targets.Essential functions include:Customer Account Management: Build and manage favorable client relationships within a designated sales territory to secure and renew service agreements.Communication & Collaboration: Communicate effectively with both customers and internal stakeholders to ensure customer satisfaction and achievement of sales objectives.Sales & Opportunity Identification: Identify and pursue sales opportunities through key customer contacts and industry information.Documentation & Compliance: Prepare estimates and communicate proposals with customers. Maintain accurate customer records and files in accordance with company procedures. Ensure compliance with established policies and procedures.What you bring:Bachelor's degree preferred or 5+ years of sales experience in the elevator industry.Proficient in building and managing client relationships.Ability to handle challenging inquiries while ensuring satisfactory resolution with a focus on revenue generation.Experienced in the ability to negotiate contract terms and develop sales strategies that align with the customers' needs and Schindler values and are compliant with all regulations.Effective communication, negotiation, objection handling, and closing skills with a proven sales track record.Ability to empathize, listen, and connect with people to form outstanding customer relationships.Excellent time management, organizational skills, and problem-solving abilities.Motivated, resilient, and customer-focused mindset with a strong character aligned with Schindler's values.Experience with SAP and a results-driven mindset to thrive in a competitive sales environment.Demonstrated ability to handle a mix of office and fieldwork, with flexibility for travel and managing customer interactions.What's in it for you?Fully vested 401k match, up to 7% of total eligible compensation.Competitive Medical, Dental and Vision Plans - Effective from first day of hire.3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.Tuition Reimbursement - Eligible after 6 months of service.Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.A wide range of development opportunities to boost your professional and leadership growth.Base Salary $101,300 - $126,600We Elevate… Your CareerFor Questions, please contact Hannah Elizabeth Reed at View email address on click.appcast.io Core Values: Safety: Uphold the highest safety standards for all. Integrity and Trust: Foster honest, ethical relationships. Create Value for the Customer: Deliver innovative, reliable solutions. Quality: Ensure excellence in every product and service. Commitment to People Development: Nurture our people, they are the heart of our success.At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.