Collections Specialist - Matawan NJ

Collections Specialist

A leading global professional services organization is seeking a Collections Specialist to support its Finance team.

Job Description

Manage a portfolio of client accounts and collect outstanding balances. Maintain relationships with client contacts and Accounts Payable teams. Investigate and resolve billing, invoice, and payment issues. Track payment commitments and maintain accurate collection records. Prepare reports, payment forecasts, and account analyses. Escalate collection concerns and recommend recovery actions. Partner with Finance and client-facing teams to achieve collection goals. Deliver exceptional customer service while maintaining confidentiality.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

3+ years of collections, accounts receivable, or credit control experience. Experience managing account portfolios and outstanding receivables. Strong communication and relationship-building skills. Experience resolving invoice and payment discrepancies. Advanced Microsoft Excel skills. Professional services, legal, consulting, or accounting experience preferred. Experience with Elite 3E strongly preferred. Experience with Aderant, CMS, or similar billing platforms a plus.

What's on Offer

Full-time schedule with consistent 40-hour work week. Flexible work arrangement with minimal onsite requirements. Opportunity to support a globally recognized professional services organization. Exposure to complex, high-value client accounts and cross-functional stakeholders. Collaborative Finance, Billing, and Client Services environment. Opportunity to enhance expertise in collections, receivables management, and client relationship management. Potential for permanent employment consideration based on performance and business needs. Immediate start available. Professional development within a fast-paced, global organization.