PATIENT SERVICES ASST (TEMP)

Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Responsibilities* The overarching role of our team is to support patients and families through the surgical day and to execute clerical tasks enabling medical providers to spend the most time with the patient. Our team covers each of the clerical desks in the Pavilion Operating Rooms and Post Anesthesia Care Units (PACUs). The Operating Room and Anesthesia & OR Front Desks, Pre-Op, and PACU clerical roles are largely `behind the scenes? positions, assisting and coordinating the people, equipment, schedules, etc. that enable smooth operations in and around the operating rooms. Surgery Reception staff check patients in for their procedures and act as communication liaisons between clinicians and family members, relaying important information throughout the stressful surgical day. The candidate selected will learn several desks. Required Qualifications* High School diploma or equivalent and 0-2 years of experience. Experience accurately entering detailed information into computer systems. Ability to keyboard with speed and accuracy. Ability to provide and receive constructive feedback and to seek constructive approaches to resolving workplace issues. Work Schedule We are a 24x7 operation. Our shifts are 8hrs and may start as early as 5:00am and end as late as 10:00pm. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities. #J-18808-Ljbffr