Hotel General Manager

Job Description

Job Description

GF Hotels and Resorts is hiring a Hotel General Manager for our Canopy by Hilton Portland Pearl District. As the next general manager of our busy hotel, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business.

Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible!

• Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized
• Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings
• Facilitate strategic planning, objectives, and a timetable of action for hotel department leaders that meets overall hotel goals
• Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
• Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success

• High school diploma or equivalent GED; degree in hospitality or related field of study preferred
• Exhibit excellent organizational, communication, and problem-solving abilities
• A proven record of experience managing a team, preferably in the hospitality field, is required
• Proven customer service experience as a manager; strong guest-focused mentality
• Must have at least 5 or more years of experience in the hospitality field

• Prior GM experience in a similarly sized hotel and brand

GF Hotels and Resorts, based in Philadelphia, Pennsylvania, is a full-service hospitality ownership and management company that, through its operating affiliates, works on behalf of a variety of individual owners, real estate funds, and institutional lenders. GF believes in the enterprising spirit, with a promise of integrity and an overall passion for hospitality. 

At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.