Business Development Associate, Flowerbuyer

Teleflora provides innovative marketing, education, and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to customers’ doorsteps daily. We’ve been a part of The Wonderful Company family since 1979 and have become the world’s largest flower delivery service. With more than 10,000 member florists in North America alone, we lead the industry by working directly with our florists to hand-arrange and deliver every bouquet!

In 2013, Flowerbuyer was acquired by Teleflora. Teleflora brings together the time-honored tradition of sending flowers with the modern benefits of an advanced florist network.

Flowerbuyer® was conceived by people who recognized that with the power of the internet there was an opportunity to improve the wholesale flower buying experience for the floral community. Launching the first North American online auction-based flower-buying site, Flowerbuyer became operational in 1997 with this new innovative approach. Now, Flowerbuyer has several thousand customers, an impeccable reputation and over 400 flower growers to choose from in over 5 countries.

We are seeking a self-driven, energetic, tenacious Business Development Associate for our B2B Flowerbuyer.com business, an online auction-based flower-buying site. You will help grow and develop a portfolio of business with the backing of our "top of the line" product, industry-wide low prices, in-house flower and logistics experts, and customer service gurus.

We're looking for a strong sales representative/account manager who is comfortable with high-volume outbound calling, developing relationships, growing accounts, handling objections, retaining customers, and bringing inactive customers back.

This is an hourly plus commission position and can be remote.

Job Description

• Establish a high level of rapport and trust with the Teleflora (and non-Teleflora) florists.
• Call upon and develop a relationship with key retail Florists via phone calls and Microsoft Team meetings to introduce them to our products and the significant savings available to them with the ongoing use of our products.
• Work with internal departments/resources to provide custom products/solutions to Top Accounts that have the potential to bring significant volume to your portfolio.
• Utilize appropriate order entry, call tracking, and contact management software.
• Participate in sales, product and process training as required.
• Meet and exceed the daily expectation of time on telephone selling to the florist.
• Additional duties as assigned.

Qualifications

• Proven track record of entering a new industry and building a book of business.
• Ability to close and manage relationships -- both in person and over phone.
• Successful track record of new lead generation and ability to overcome customer objections.
• Customer-obsessed mindset.
• Strong time management, communication, and execution skills required.
• Ability to multi-task in a fast-paced, constantly changing environment.
• Must display a strong desire to achieve and maintain high levels of both internal and external customer satisfaction.
• Hardworking, creative, open-minded, and driven demeanor with a "can do attitude".
• PC literacy required: Outlook, Excel, Word, PowerPoint, and Microsoft Teams.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required, Bachelor's degree preferred.
• 2-3 years of sales experience; floral industry experience is a plus.
• Experience with outbound sales, customer relationship management or account development preferred.
• Experience with prospecting, customer retention, objection handling and reactivating inactive customers is a plus.

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: 
  • 24/7 online physician consultations 
  • virtual mental health resources 
  • life coaching 
  • engaging employee community groups 
  • cash rewards for healthy habits and fitness reimbursements 
  • library of on-demand fitness videos 
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units. 
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses. 
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward. 
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace. 
• Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR
• Giving Back to the Community: Make a difference with Wonderful Giving , allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities. 

Say everything and share your "Love Out Loud™" with the gift of Teleflora® flowers—all made by hand and delivered by hand by your local florist. With more than 10,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist—even if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstep—Teleflora's network of professional florists creates artistic arrangements personally delivered in a vase, often on the same day. Teleflora makes every day an occasion with a two-in-one gift that includes a multipurpose keepsake container for long-lasting enjoyment. For more, visit: or follow us on Instagram and Facebook and tag your own #LoveOutLoud moment. 

Telefora is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company’s connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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