Senior Executive Administrative Assistant

We are seeking a high-caliber professional with exceptional executive presence, discretion, and the ability to represent the CEO’s office with the utmost professionalism. This is a high-impact role within the Consumer and Community Banking team, offering exposure to senior leadership and the opportunity to contribute to a dynamic, fast-paced organization where every day brings new challenges and opportunities for growth.

As a Senior Executive Assistant in Chase Auto, you will be an integral part of a results-driven team, supporting strategic initiatives and ensuring seamless operations at the highest level. You will need to work well within a team environment and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses and external clients. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Manage a complex and dynamic calendar for the Auto CEO, including coordination of internal and external meetings across multiple time zones.
• Arrange and coordinate intricate domestic and international travel itineraries.
• Oversee logistics for high-profile meetings and events, including catering, transportation, and on-site support, in partnership with the Chief of Staff.
• Process invoices and T&E expense claims, ensuring compliance with company policies and timely execution.
• Maintain and update department documents, including organizational charts and executive bios.
• Manage proactively regular activities and anticipate needs, providing advance notice of potential issues or delays.
• Assist in preparing, editing, and finalizing spreadsheets and presentations, including printing and binding as needed.
• Serve as a trusted liaison between the CEO’s office, Chief of Staff, and other senior leaders, always maintaining confidentiality and professionalism.

Required qualifications, capabilities and skills

• Proven experience supporting C-suite executives, Managing Directors, or equivalent senior leaders.
• At least a minimum of ten years of executive administrative experience in a fast-paced, high-stakes environment.
• Demonstrated executive presence, discretion, and sound judgment in confidential situations.
• Exceptional organizational skills and attention to detail.
• Advanced proficiency in Microsoft Office Suite.
• Outstanding interpersonal, written, and verbal communication skills.
• Excellent telephone etiquette and ability to manage competing priorities, especially calendar management.
• Ability to work independently and efficiently, handling requests and challenges with minimal supervision.

Preferred qualifications, capabilities and skills

• Experience in financial services or a similarly complex, matrixed organization.
• Familiarity with event planning and executive-level project management.
• Ability to thrive in a high-pressure environment and adapt to changing priorities

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.