Operations Support Specialist

Process Support Specialist

The Process Support Specialist plays a critical support role in our lean aerospace manufacturing environment. This position ensures that technicians and machine operators have the necessary tools, components, and materials to meet production schedules without interruption. The ideal candidate is highly organized, responsive, and understands the importance of just-in-time material delivery in a precision-focused environment. Excellent communication skills and independent time management skills are a must.

Responsibilities and Duties:

• Proactively replenish materials, components, tools, and supplies to work cells based on Kanban or other pull systems
• Ensure uninterrupted production flow by removing waste, empty bins, and scrap from workstations
• Deliver calibrated tools, consumables, and part kits to technicians and assembly lines
• Communicate effectively with inventory control, logistics, and production teams to anticipate material needs
• Maintain accuracy in material handling transactions via ERP
• Conduct basic inspections of kits or materials before delivery to ensure readiness
• Support continuous improvement initiatives and follow all 5S, lean, and safety protocols

Required Qualifications and Skills:

• 1+ years of experience in aerospace, automotive, or advanced manufacturing preferred
• Familiarity with lean manufacturing and material flow concepts (e.g., Kanban, Just-in-Time)
• Ability to read and interpret work instructions, part numbers, and material tags
• Strong attention to detail and time management
• Basic computer skills (for inventory, ERP, or material tracking systems)
• Must be able to lift up to 50 lbs and be on feet for extended periods
• Ability to stay focused to specific scope of work
• Familiarity with ISO9001/AS9100 standards
• Familiarity with Microsoft Office Suite

Desired Qualifications and Skills:

• Familiarity with ISO9001/AS9100 standards
• Familiarity with Microsoft Office Suite

Comprehensive Benefits & Perks:

• Health & Wellness: Choose from three health, dental, and vision plans - including a 100% employer-paid option covering both employees and their families.
• Paid Time Off: Enjoy 120 hours of PTO, 80 hours accrued plus an additional 40 hours of holiday break pay in addition to Christmas Eve, Christmas Day, and New Year's Day off.
• Life Insurance: $25,000 employer-paid life insurance policy, with the option to purchase additional coverage for employees and their families.
• Supplemental Coverage: Access optional benefits such as Critical Illness, Hospital Indemnity, Accident Insurance, and Critical Illness with Skin Cancer coverage.
• Health Savings Account (HSA): Take advantage of a tax-advantaged HSA to manage medical expenses.
• Retirement Savings: 401(k) with a company match to support your financial future.
• Paid Holidays: Enjoy 9 paid holidays throughout the year.
• Work Environment: A casual dress code, complimentary snacks, and a welcoming company culture.
• Ideal Location: Work in an area that offers an outstanding quality of life - a perfect place to live, work, and play!

Company Overview:

Empirical Systems Aerospace, Inc (ESAero) is a leader in aerospace engineering, product development, and manufacturing, dedicated to delivering high-quality, innovative, and cost-effective solutions to the industry. We specialize in cutting-edge system design, rapid product development, precision manufacturing, comprehensive testing, and technology demonstrations to support the evolving needs of the aerospace community. Committed to excellence, on-time delivery, and continuous growth, we invest in infrastructure to expand our manufacturing and aftermarket capabilities while maintaining the highest standards of engineering services.

At ESAero, we don't just build products, we engineer solutions that propel the aerospace industry forward.

**This position is fully on-site at ESAero in San Luis Obispo, CA**