Restaurant Manager

Restaurant Manager

The Restaurant Manager is responsible for overseeing the daily operations at Oyster House, ensuring excellent customer service and maintaining operational standards. This role includes managing staff, optimizing the guest experience, controlling expenses, and ensuring that the restaurant meets all health and safety regulations. The Restaurant Manager will help foster a positive team culture, drive sales, and ensure customer satisfaction.

Key Responsibilities & Accountabilities

• Oversee all aspects of restaurant operations, including customer service, staff management, and operational efficiency.
• Lead by example, ensuring the restaurant provides an exceptional guest experience.
• Manage labor costs and inventory, ensuring the restaurant stays within budget and operates profitably.
• Hire, train, and develop staff, providing feedback, coaching, and performance reviews.
• Maintain health and safety standards, ensuring the restaurant meets all local, state, and federal regulations.
• Collaborate with the management team to develop strategies for increasing sales and marketing the restaurant.
• Address guest complaints, resolve issues promptly, and ensure guest satisfaction.

Qualification Requirements

• Must be able to pass TSA federal background check to work in the airport.
• Minimum of 3 years of experience in a restaurant management role.
• Strong leadership skills and the ability to manage a team.
• Knowledge of restaurant operations, including inventory management and labor control.