Associate Installation Technician DFW

Work Flexibility: Field-based

Basic Responsibilities

Responsible for the on-site physical installation functional testing and quality inspection of surgical light suspensions surgical booms video integration systems and other ancillary equipment (room cameras video monitors video signals etc.). Partner with internal teams including sales project engineering project management field service and external teams including electricians plumbers general contractors and perioperative hospital staff.

This role requires 100% overnight travel Monday - Friday. Travel lodging and meal expenses are paid for by Stryker in accordance with the Stryker Corporate Travel Policy.

Responsibilities:

• Confirms site readiness of pre-installation requirements and infrastructure and performs detailed product inventory of installable equipment. Communicates issues to internal project team and follows up for resolution.

• Responsible for the installation of all surgical light suspension systems surgical booms video integration systems and associated cabling to deliver appropriate video signals as well as installation of ancillary equipment (room cameras video monitors etc.) in accordance with quality and safety standards as well as state industry and international standards.

• Programs tests and inspects all video integration sources according to design specifications and in accordance with quality and safety standards. Performs all functional and quality checks of installable equipment and documents appropriately prior to project sign-off.

• Documents & maintains accurate records of equipment installation and associated activities.

• Completes daily update reports and other administrative responsibilities in a timely and accurate manner. Provides project updates to relevant stakeholders. Coordinates with Quality to ensure compliance with regulatory and operational requirements.

• Able to interpret understand and install equipment according to complex wire diagrams and CAD drawings.

• Able to understand infrastructure electrical and network requirements of installable equipment.

• Able to learn and understand basic Internet Protocol (IP) and computer networking requirements as related to Stryker integration products.

• Trained in identical installation and integration practices at different locations in order to ensure consistency and serviceability.

• Coordinates and books travel arrangements for self based on job location and in accordance with company guidance. Manages daily schedule to ensure timely arrival and completion of all Installation activities.

• Maintains project stakeholder relationships communicates progress updates and provides basic operational training to customers as needed.

• Manages and maintains inventory of assigned tools and equipment.

• Maintains accurate records of installation tasks

• Responds to internal and external customers inquiries and request for service. Communicates with customers regarding the status of their project and provides clear and timely updates on project progress.

• Effectively builds relationships with internal and external business partners to provide outstanding customer service experience. Communicates lessons learned and provides feedback to cross-functional partners to improve business processes.

• Adheres to all safety policies and standards as dictated by customer facilities and by Stryker.

• Completes training to ensure proper PPE is utilized during execution of job responsibilities.

• Advocates the importance of safe work practices.

• Maintains accurate and up to date product quality and process standards through Strykers Learning Management System.

Physical requirements:

• Heavy work: Exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.

• Must be able to utilize equipment including ladders chain hoists material lifts and pallet jacks.

• Must be able to climb ladders work within confined spaces and above ceiling.

• Must have near visual acuity (corrected) color vision mobility bending standing stooping and finger dexterity.

• Must be able to communicate effectively with intrapersonal communication skills.

• Must be able to communicate effectively via cell phone text and email.

• Must be able to travel via commercial airline.

• Must maintain state issued Drivers License and be able to safely operate a motor vehicle.

• Ability to work with large pieces of construction and medical equipment.

Mental requirements:

• Work as an integral part of a team.

• Versatility flexibility and a willingness to work within constantly changing priorities with enthusiasm.

• Must be able to work in a fast-paced independent environment and exercise good judgment.

• Must be able to analyze and resolve non-routine testing and/ or equipment issues using independent judgment.

• Must be able to locate comprehend and follow detailed installation instructions and procedures. Has ability to explain clearly to onsite trades (electricians plumbers general contractors) or vendors.

• Must be able to identify issues outside of scope of project and communicate following appropriate escalation pathways.

• Ability to think critically to resolve project roadblocks pertaining to environmental or infrastructure challenges within the appropriate guidelines and safety standards. Must be able to be a part of the solution process.

• Ability to interact appropriately with a variety of individuals including customers and internal partners

• Ability to read navigate and comprehend installation and technical manuals and project documents with acute attention to detail.

• Proficient with Microsoft Office Suite.

Skills/Experience required:

• 0 2 years related technical experience (telecom video/audio system installation electrical/construction medical device hospital biomed)

• Strong organizational analytical and problem-solving skills; able to manage priorities and workflow.

• Excellent Interpersonal and Communication skills

• Demonstrates a professional work ethic and attitude.

• Intermediate PC skills and appropriate application skills.

• Excellent written and verbal communication skills.

• Demonstrated ability to operate small hand tools (e.g. pliers screwdrivers hammer wrenches strippers crimpers etc.) power tools and test equipment (e.g. data loggers strip recorders micrometers voltmeters waveform/vectorsopes etc.).

Education/training required:

• High School Diploma or GED required

• Bachelors degree (B.S. or B.A.) preferred but not required

• 0-2 years technical experience or comparable skill set

United States of America Pay Ranges:

• USN : $28.01 - $38.75 USD Hourly
• US10 : $30.82 - $42.63 USD Hourly

View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 100%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required depending on customer requirements to obtain the COVID-19 vaccination as an essential function of their role.

Required Experience:

IC