Account Manager - I
Surya Carpet
Account Manager
We are seeking a dynamic and results-driven Account Manager to join our team and contribute to the growth and success of our three premier home décor brands: Surya, Global Views, and Mitchell Gold + Bob Williams. The ideal candidate will be responsible for building and nurturing strong relationships with customers in their assigned book of business, helping them uncover and solve deeper challenges within their organizations. You will play a crucial role in driving sales, expanding market presence, and maintaining customer loyalty, particularly with key accounts.
Responsibilities
· Create and strengthen relationships with customers in your assigned book by helping them uncover/solve deeper challenges within their business
· Sell across all categories for all three of our brands – Surya, Global Views & Mitchell Gold + Bob Williams
· Make assigned number of outbound calls per day to assigned book of business as well as conduct quarterly webinars
· Prospect and open new accounts across all three brands
· Be the organizer of the process of growing revenue and maintaining customer loyalty, especially with key accounts
· Maintain all customer activity in Salesforce
· Attend trade shows to connect with new and existing customers
Requirements
· Bachelor's degree
· Account Management experience
· Outstanding customer service and interpersonal skills
· Excellent relationship-building, communication and presentation skills
· Experience in delivering client-focused solutions based on customer needs
· Ability to maintain stated KPI's specific to the Account Manager Role
· Passionate about home décor brands
· Proficient in MS Office suite; experience with Salesforce a plus
· Ability and willingness to travel to quarterly markets
· This position is full-time, in-office (M-F)
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