Endpoint Support Technician

Imaging Desktop Technician / Endpoint Engineer (Project)

Location: Fully Onsite

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

Duration: 5-Month Contract

Interview Process: 2 Rounds (Virtual)

Environment: Approximately 70 End Users

Overview

We are seeking an Imaging Desktop Technician / Endpoint Engineer to support a device migration and endpoint management initiative. This role will focus on transitioning users from virtual machines (VMs) to physical laptops, ensuring devices are properly imaged, configured, domain-joined, and managed through modern endpoint administration tools. The ideal candidate will have hands-on experience with laptop imaging, Intune, endpoint management platforms, automation, and end-user support.

Responsibilities

• Migrate users from virtual machine environments to physical laptop deployments.
• Image, configure, and deploy Windows laptops for end users.
• Reset and rebuild devices to ensure proper Hybrid Azure AD Join and domain connectivity.
• Install and migrate software applications from virtual desktop environments to local devices.
• Manage and support endpoints using Microsoft Intune and/or other endpoint management platforms.
• Assist with the configuration and automation of endpoint management processes within NinjaOne.
• Troubleshoot device enrollment, domain join, and endpoint management issues.
• Utilize command-line tools and scripting to support deployments, troubleshooting, and automation efforts.
• Coordinate directly with end users throughout device migration, deployment, and support activities.
• Ensure devices are compliant with organizational standards and security policies.
• Document deployment procedures, device configurations, and support processes.

Required Qualifications

• 3+ years of experience in desktop support, endpoint engineering, or device deployment projects.
• Hands-on experience imaging and deploying Windows laptops.
• Experience with Microsoft Intune device management and enrollment.
• Knowledge of Hybrid Azure AD Join and domain-joined device configurations.
• Experience with endpoint management solutions such as NinjaOne, SCCM/MECM, Workspace ONE, ManageEngine, or similar tools.
• Strong understanding of Windows operating systems and workstation troubleshooting.
• Experience using command-line tools for system administration and troubleshooting.
• Ability to work independently while providing excellent customer service to end users.
• Strong communication and coordination skills.

Preferred Qualifications

• Experience creating or automating device deployment and imaging processes.
• Familiarity with PowerShell scripting.
• Experience supporting device lifecycle management projects.
• Knowledge of Microsoft 365 endpoint administration and modern device management best practices.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.