Senior Solutions Engineer, Public Sector

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU

The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As a Solutions Engineer you will sell to business and IT leaders across all verticals, define and expand revenue opportunities, and ensure solutions are ready for cross‑company deployments. You will serve as a liaison between Sales and Product, sharing customer feedback with Product Management, Operations and Engineering teams. This role focuses on US Public Sector accounts, expanding our footprint and breaking into new accounts.

WHAT YOU'LL DO

You research, explore and identify customer business problems. You own the technical win for the lifecycle of the customer. You serve as a subject matter expert across multiple industries. You drive the technical deal forward. You understand product integrations, including Salesforce, Google, Office365. You lead demos articulating the value of Box and selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more). You support field‑marketing events as a Box SME and presenter. You travel up to 50% to engage with customers.

WHO YOU ARE

4‑year degree or equivalent work experience. 5+ years of Enterprise Field Solutions Engineer experience or relevant technical, customer‑facing experience. Experience with SLED and Federal accounts from a pre‑sales motion; strong knowledge of FedRAMP authorization process and other compliance frameworks for SaaS vendors serving the public sector. Knowledge of government procurement cycles, RFP/RFI processes, and contract vehicles (e.g., GSA schedules). Familiarity with FAR and other relevant regulatory frameworks. Familiarity with AI/ML concepts, tools, and how they integrate into enterprise solutions. Familiarity with strategic partnerships or subcontractor relationships used in public sector engagements. Awareness of specific use cases such as citizen services modernization, secure document sharing across agencies, and education collaboration needs. Ability to grasp complex technical concepts related to Box’s solutions and articulate their business value clearly. Demonstrates creativity in designing tailored solutions for public sector customers, leveraging Box’s capabilities. AI‑curious and technically fluent — comfortable discussing LLMs, embeddings, automation, and context & prompt engineering concepts with both technical and business audiences. Strong presentation skills, with the ability to establish trust across a range of audiences; passionate about showing rather than telling and designing demos and narratives that make Box AI tangible. Expertly builds trust and rapport with diverse audiences, including technical experts and non‑technical stakeholders within the public sector. Track record of meeting or exceeding KPIs such as deal velocity acceleration through technical enablement or increased adoption rates via solution demonstrations.

COMPANY CULTURE AND COMMITMENT

Box values diversity and supports a hybrid work arrangement. We welcome applicants from all backgrounds and encourage people to apply even if they are not an exact match for every requirement.

EQUAL OPPORTUNITY

Box is an equal‑opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected ground under applicable legislation. Box provides reasonable accommodations during the application process. #J-18808-Ljbffr Box