Program Director - DDA Services

Job Description

Job Description

Benefits:

• 401(k)

Job Summary
We are seeking an experienced and professional Program Director with DDA Services experience to oversee and manage the daily operations of DDA (Developmental Disabilities Administration) services for our Maryland-based agency. The ideal candidate will have a strong background in DDA services, leadership, regulatory compliance, and program development to ensure high-quality care and support for individuals with developmental disabilities.

Key Responsibilities:

• Provide leadership and oversight for all DDA programs and services in accordance with Maryland DDA regulations and COMAR guidelines.

• Ensure person-centered planning and delivery of services that promote independence, community integration, and quality of life.

• Supervise and support program staff, including hiring, training, performance evaluations, and professional development.

• Maintain compliance with all federal, state, and local licensing requirements and DDA standards.

• Develop, implement, and monitor policies and procedures that support effective program operations.

• Serve as the primary point of contact for the Maryland DDA, Coordinators of Community Services (CCS), and other external stakeholders.

• Oversee budget planning, billing practices (including LTSS and PCIS2 systems), and resource allocation to ensure financial health of programs.

• Conduct internal audits, monitor service documentation, and ensure accurate reporting and data entry.

• Address participant and family concerns, ensuring high standards of customer service and advocacy.

• Lead strategic planning efforts and contribute to agency growth and development.