Assistant General Manager - Full Time

Job Description

Job Description

Benefits:

• Health insurance
• Paid time off
• Bonus based on performance

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company!
We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:

• Paid Time Off
• Paid National Holidays
• Diverse and Inclusive Workplace
• Bonus Opportunties
• Health Insurance

Requirements:

• Ability to work with children 
• Excellent interpersonal communication and organizational skills 
• Must pass background examinations (included with training)

Job Title: Assistant General Manager – Wet Side 
Reports to: General Manager 
FLSA Status: Exempt
Summary: Oversees the quality and success of Goldfish Swim School. This encompasses all daily operations including safety, staffing, pool operations, swim lesson quality, customer service, and workplace employee activities amongst other duties. 

Duties and Responsibilities include the following:

1. Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
2. Helps the General Manager and department managers fulfill all daily tasks. 
3. Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
4. Initiates and oversees workplace employee activities with the goal of achieving improved employee satisfaction.
5. Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS. 
6. Interacts with all wet side staff on issues related to class scheduling, student progress, customer service, employee performance and training.
7. Troubleshoot the mechanical room as necessary. 
8. Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
9. Development of wet side staff. 
10. Ensures the highest level of swim lesson quality. 
11. Directs, trains, maintains and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and EAP.
12. Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
13. Other duties assigned by General Manager

Education/Experience:
High school diploma or GED is preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required. Two or more years as a swimming instructor preferred. 

Work Environment: 
While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Certificates and Licenses: 
Certified Pool Operator and Lifeguard Instructor certifications required. Both certifications must stay up-to-date and current.