Medical Receptionist/Patient Care Coordinator

Join Our Team at The SpOT Clinic!

We're looking for a dependable, energetic, and compassionate Medical Receptionist/Patient Care Coordinator to be the face of our newest Daphne/Eastern Shore clinic. This is a full-time position that plays a key role in delivering an exceptional patient experience and ensuring efficient daily operations.

Schedule:

Our ideal candidate would have availability to work Monday-Friday, 8:00 am to 5:00 pm.

What You'll Do:

As the first point of contact for our patients and families, you'll be responsible for managing all front office duties, including but not limited to:

• Greeting patients warmly and professionally
• Managing patient check-in and check-out processes
• Scheduling and rescheduling appointments for evaluations and ongoing treatment
• Answering and directing multi-line phone calls
• Collecting co-pays and patient balances
• Running insurance eligibility and verification through our EMR system as needed
• Supporting the clinical team by maintaining positive and professional relationships with staff and families
• Overseeing general office operations to ensure smooth day-to-day function

What We're Looking For:

• Strong interpersonal and communication skills
• Excellent organizational and multitasking abilities
• Prior experience in a medical or therapy clinic setting preferred
• Familiarity with EMR systems and insurance verification a plus
• Positive, team-oriented attitude and a heart for helping others

What We Offer:

• Partially company-paid medical insurance (BCBS)
• Supplemental insurance (dental, vision, accident, life, disability, critical illness)
• Flexible Spending Account
• 401K with employer match
• Approximately 2 weeks of PTO and 1 week of UTO per year
• 64 holiday hours per year
• ~1 week holiday closure between Christmas and New Years
• Bonus opportunities based on bi-weekly reschedules and schedule stats
• Uniform Allowance
• And More!

If you're passionate about supporting children and families in a fast-paced, purpose-driven environment, we'd love to meet you!

Apply today and join a team that's making a differenceone child, one family at a time.