Customer Logistics Manager - Dedicated Transportation

Job Owner Manager, Customer Logistics Location Onsite, Danville, VA 24540 Job Overview The Manager – Customer Logistics will oversee day‑to‑day operations within an assigned function, responsible for all aspects of Operations and Account Management. The role includes direct leadership of staff and attainment of daily operational goals. Benefits Comprehensive training and continued professional development Regional and local Ryder resources for support and guidance Stability and peace‑of‑mind working for a Fortune 500 organization with over 36,000 employees worldwide Additional day of Paid Time Off for Military Veterans Essential Functions Customer service satisfaction and expectation management Staffing, performance management and development of exempt and non‑exempt employees Day‑to‑day planning and scheduling Health and safety management Compliance with state, local and federal regulations Additional Responsibilities Perform other duties as assigned Skills and Abilities Ability to work within international functional teams High level analytical ability to solve unusual and difficult problems Demonstrated technical and professional skills in job‑related area Off‑shift support during critical customer network disruptions or crises Make timely decisions Strong oral and written communication skills Create and maintain professional relationships across all organization levels Work independently and as part of a team Flexibility to operate and self‑drive in a fast‑paced environment Multi‑task, highly organized with excellent time‑management skills Detail oriented with excellent follow‑up practices Proficiency in MS Office (Word, Excel, PowerPoint, Access); advanced skill required Logistics industry knowledge; advanced skill required Knowledge of customer/company local and federal regulations; advanced skill required Fundamental knowledge of supply chain management components; intermediate skill required Strong knowledge of manufacturing and production; advanced skill required Qualifications High school diploma or GED required Bachelor’s degree in business, logistics, supply chain preferred Two (2) years or more relevant experience in supply chain, logistics, warehouse or related field required One (1) year or more direct supervisory/leadership experience required Proficiency in MS Office (Word, Excel, PowerPoint, Access); advanced skill required Logistics industry knowledge; advanced skill required Knowledge of customer/company local and federal regulations; advanced skill required Fundamental knowledge of supply chain management components; intermediate skill required Strong knowledge of manufacturing and production; advanced skill required Compensation Information Position is salaried with a minimum pay range of $65,000 and a maximum pay range of $70,000. The role may be eligible for an annual bonus, commission and/or long‑term incentive plan based on level and type. Benefits Information Full‑time employees receive comprehensive health and welfare benefits including medical, prescription, dental, vision, life and disability insurance. Paid time off for vacation, illness, bereavement, family and parental leave is available. A tax‑advantaged 401(k) retirement savings plan with company match is provided. Equal Opportunity Statement Ryder is an Equal Opportunity Employer and a Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status or any other protected characteristic. Important Note Some positions require additional screening, including employment and education verification, motor vehicle records check, road test, and/or customer‑specific background requirements. Security Notice for Applicants Ryder will communicate with applicants only from a Ryder.com email address. Interviews will not be conducted online via chat, messaging apps or online questionnaires. Ryder will never request payment or banking details, or solicit personal information outside the application submitted through #J-18808-Ljbffr