Client Service Lead (FDOT)

Jacobs is seeking a dynamic and experienced Client Service Lead to drive strategic growth and client engagement across Florida’s transportation market. This is a high-impact leadership role focused on expanding our footprint with FDOT and municipal clients in the Highways and Bridges submarket.

As a trusted advisor and connector, you’ll lead pursuit strategies, strengthen client relationships, and collaborate with multidisciplinary teams to deliver innovative, sustainable infrastructure solutions that improve mobility and transform communities.

What you’ll do

• Serve as the primary point of contact for FDOT and municipal clients, building trust and long-term partnerships.

• Serve as Project Manager for highway and bridge design projects, including operational and safety improvements on a limited basis.

• Drive strategic pursuits by identifying, planning, and leading winning strategies for key transportation projects across multiple FDOT districts.

• Provide subject matter expertise in highway and bridge design, safety improvements, and project delivery.

• Represent Jacobs at industry conferences and events, positioning us as a leader in transportation solutions.

• Work closely with sales, operations, marketing, and technical teams to align client needs with Jacobs’ capabilities.

• Influence project development and design standards while contributing to Jacobs’ growth in Florida’s transportation sector to Shape the Future!

• Bachelor’s degree in Civil Engineering or related engineering discipline from an accredited university

• Progressive post-graduate experience in transportation and highway engineering, including the management of roadway design projects

• Proven experience working with the Florida Department of Transportation (FDOT)

• Demonstrated success in leading multidisciplinary teams

• Strong understanding of FDOT processes, design criteria, and project development procedures across multiple districts

Ideally, you’ll also have

• Masters degree in Civil Engineering or related engineering discipline from an accredited university

• Twelve (12) or more years of experience in transportation and highway engineering, including the management of roadway design projects

• Professional Engineer (P.E.) license in Florida and/or PMP certification

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Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.