Roadside Assistance Tech

PAL OF DALLAS LLC

Job Description

Benefits:

Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance
Opportunity for advancement

About the Role:
PAL OF DALLAS LLC is looking for a reliable and skilled Roadside Assistance Technician to join our team in Carrollton, TX! This is a hands-on role where you'll be the hero drivers need when they're stranded — providing fast, professional, and friendly roadside support every day.

Responsibilities:

Respond promptly to roadside assistance calls throughout the Dallas/Carrollton area
Perform tire changes, jump starts, and battery replacements for stranded motorists
Provide fuel delivery, lockout services, and basic vehicle recovery
Operate towing equipment and winch recovery tools safely and efficiently
Communicate with dispatch and customers regarding ETA and service status
Maintain service vehicle, tools, and equipment in clean, working condition
Document service calls and complete accurate job reports

Requirements:

Prior experience in roadside assistance, automotive service, or a related field preferred
Valid driver's license with a clean driving record
Basic mechanical knowledge and hands-on troubleshooting skills
Ability to work outdoors in various weather conditions and lift up to 50 lbs
Strong customer service skills and a calm, professional demeanor under pressure
Reliable, punctual, and able to work flexible hours including nights or weekends
Familiarity with the Dallas/Carrollton area road network is a plus

About Us:
PAL OF DALLAS LLC is a trusted roadside assistance provider serving the greater Dallas, TX area with a commitment to fast response times and top-notch customer care. Our customers count on us when it matters most, and our team takes pride in delivering dependable, compassionate service every time. We value our technicians and foster a supportive work environment where hard work and dedication are recognized and rewarded.

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Vacancy posted 12 days ago

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