Team Lead - Legacy Place

Responsibilities Leadership & Team Management Supports the Store Manager in recruiting, hiring, and retaining top talent Supports the Store Manager in creating and maintaining a succession strategy Fosters a culture of strong communication and teamwork to balance operational, visual, and customer priorities Administers performance appraisals, sets goals, and conducts consistent touch‑bases with direct reports Customer Experience Cultivates an environment of genuine customer connection Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values Facilitates an energized pace, positive service environment, and team development Delivers high‑quality product services with attention to detail—branding, debossing, boot stretching, brim shaping, and boot shines—to ensure a premium customer experience Understands an OMNI Channel business, implements processes and utilizes tools to better serve the customer Visual and Business Operations Facilitates the sharing of product knowledge Upholds stock‑to‑sales processes, presentation standards, and manages product placement Maintains an effective store structure, floor plan, and appropriate fixture usage Upholds and ensures compliance with shipments, transfers, and restock standards Adheres to and develops awareness of internal and external loss‑prevention procedures Communication and Relationships Sets clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards Encourages and demonstrates adaptability; positively effects change and enables the team to successfully execute a shared vision Qualifications 2+ years of retail management experience Must be available to work 15‑20 hours per week Exceptional leadership, selling, and customer‑service skills Strong merchant skills and a history of delivering financial results Proven record of hiring and developing great talent Experienced in coaching, counseling, and conflict resolution Utmost character, honesty, and transparency Requirements High school diploma required (college degree preferred) Must be at least 18 years of age or older Continuously able to stand/walk for extended periods, reach overhead, bend, squat, and kneel when organizing and stocking inventory Ability to deliver excellent customer service while implementing loss‑prevention practices Able to lift up to 30 lbs regularly and perform store maintenance tasks Must have reliable transportation Must be available to work weekends (Friday, Saturday, Sunday), evenings, and holidays as needed Competitive hourly compensation + incentives Free boots and generous employee discount We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy. Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures. #J-18808-Ljbffr Tecovas