Technical Writing Specialist
Kelly Services
Technical Writing & Training Specialist – Pharmaceutical Manufacturing Location: Onsite – Page Avenue Facility Duration: 3 Months (Initial Phase) | High Likelihood of Extension Industry: Infection Prevention & Pharmaceutical Consumables Are you a technical communicator who thrives on the production floor rather than behind a desk? We are seeking a Technical Writing & Training Specialist to join our team at a critical point in our ERP transition. This isn't your typical technical writing role; while you will maintain and update our standard operating procedures (SOPs), the heart of this position is empowering our workforce. You will spend 60%–70% of your time on the production floor, working side-by-side with Process Operators, Supervisors, and Logistics teams to ensure our Oracle ERP transactions are executed "Right First Time." The Mission: Bridge the Gap: Take our robust Oracle User Guides and translate that knowledge directly to the production floor through one-on-one and small-group training. On-the-Floor Mentorship: Guide operators through filling, packaging, and forklift jobs within the Oracle system, providing the "why" behind the "how." Maintain Compliance: Update and amend Work Instructions (WIs) and Job Aids to ensure they reflect current protocols and meet strict FDA, cGMP, and ISO standards. Collaborate with SMEs: Partner with engineers and quality teams to gather technical insights and refine documentation for clarity and ease of use. Drive Quality: Ensure documentation and execution are seamless, helping to minimize errors and maintain the integrity of our infection prevention products. What We Are Looking For: The "Human" Element: You must be patient, a great listener, and able to interact positively with everyone from the warehouse floor to senior management. Technical Writing Foundation: Experience creating or editing SOPs, Work Instructions, and Validation Reports in a GMP-regulated environment. The Oracle Advantage: Prior experience navigating Oracle ERP is a huge plus, though we are willing to train a self-starter who is eager to master the system. Regulatory Savvy: Familiarity with Electronic Document Management Systems (EDMS), PLM, or QMS. Adaptability: A "can-do" attitude and the ability to pivot between writing technical steps and conducting hands‑on training. Why This Opportunity? You will be the primary support system for our production teams during a major system transition. Your work will directly impact the efficiency of our manufacturing process and the safety of the medical products we provide to hospitals worldwide. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Why Kelly ® Engineering? Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting‑edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short‑term projects or are looking for a long‑term opportunity, we’re here to guide you to the next step in your engineering career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice . Kelly Services is proud to be an Equal Employment Opportunity and Affidative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. #J-18808-Ljbffr Kelly Services
$100k - $140k
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