Service Desk Agent
Dovel Technologies
Guidehouse is seeking an IT professional to join the Service Desk, providing in-office and remote support for employees across multiple locations. You will troubleshoot hardware, software, and access issues, document incidents, and escalate complex problems when needed. The role requires collaboration with IT peers and familiarity with ServiceNow, Surface Hubs, and multi-channel support via phone, chat, and email. A proactive, customer-focused approach is essential. #J-18808-Ljbffr
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Service Desk Agent in McLean, VA vacancy
- ...tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within... ...skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to...SuggestedHourly payContract workWork experience placementWork at officeShift work
ASM Research, An Accenture Federal Services Company
Falls Church, VA2 days ago - ...through industry best practices planned to convey remarkable worth to our customers. Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help...SuggestedLocal areaWorldwide
$60k - $85k
...test plans, perform software regression testing, and document all results for the CADE software development team and the CADE Help Desk Communicate with CADE leadership regarding test results and changes to the end-product requirements Salary Range: $60,000 - $8...SuggestedTecolote Research
Arlington, VA5 days ago- ...Technology Support Analyst Key Skills: ITSM processes, ServiceNow Location: Arlington, VA We at Coforge are hiring an experienced IT Service Desk Analyst with strong expertise in Incident Management, ITSM processes, ServiceNow, OpsRamp, Active Directory, Exchange, Microsoft...Suggested
COFORGE Marketing
Arlington, VA2 days ago - ...SPA: Objective. Responsive. Trusted. The Joint, Office of the Secretary of Defense, Interagency Division provides expert support services to a range of customers spanning across the Department of Defense, Federal Civilian, and international markets. JOID provides a diverse...SuggestedWork at officeFlexible hours
- Inova Center for Personalized Health is looking for a dedicated Diagnostic Imaging Technical Specialist to join the team. This role will be Full-Time between the hours of 6:30am and 6:30 pm. Open to (4) 10s or (5) 8-hour shifts. Sign-on bonus and relocation assistance eligible...Full timeRelocation packageFlexible hoursShift work
- Responsibilities:- Analyze management, business, and technical issues related to program management and information systems- Provide guidance for the business implications of various systems- Collaborate on feasibility studies and systems planning- Assist in formulating...
- Summary Senior Technical Business Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega...
Chenega Corporation
Arlington, VA4 days ago $80k - $130k
Technical Business AnalystLocation: Falls Church, VA (on-site in office, with partial telework flexibility) Full-Time | Permanent Salary Range: $80,000.00 ~ $130,000.00BizFlow is hiring experienced Technical Business Analysts to help drive a large-scale enterprise modernization...Permanent employmentFull timeWork at officeRemote workBizFlow Corp
Falls Church, VA4 days ago- ...sex, sexual orientation, gender identity, age, marital/parental/veteran status, disability, genetic information, membership in an employee organization, retaliation, military service, other non-merit factors, or any other applicable characteristics protected by law....Permanent employmentTemporary work
iQuasar
Arlington, VA2 days ago $103.8k - $218.1k
...deliver cloud-based solutions.Excellent written, verbal, and presentation communication skills.Desired:Experience working with Azure services such as Azure Data Factory, Azure Synapse Analytics, Azure Storage, Azure Functions, Azure SQL, Azure Monitor, or Azure DevOps....Contract workWork experience placementFlexible hoursCACI International
Arlington, VA14 hours ago$77.6k - $176k
Business and Data AnalystThe Opportunity:As data analyst, you love diving into data and turning it into meaningful insights. With the abundance of structured and unstructured data, you understand the importance of transforming complex data sets into useful information to...Full timeContract workPart timeWork at officeLocal areaRemote work- Chenega MIOS is seeking a VIP Help Desk Analyst in Arlington, VA to deliver high-quality IT support to VIP federal personnel, including on-site hardware, software, and network services. You'll manage incidents, document changes in Jira Service Management, and coordinate...
$116k - $156k
...to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.At Iridium, we...Full timeContract workWork at officeRemote work3 days per week- International Executive Service Corps seeks a Help Desk Specialist in Falls Church, Virginia. This role involves providing Tier 1 IT support in a federal environment, focusing on troubleshooting and adherence to SLA-driven support models. Ideal candidates should have strong...
- ...supports desktop systems, network infrastructure, servers, and cloud services while ensuring reliable, secure, and efficient IT operations.... ...users on network, desktop, and laptop systems. Utilize service desk ticketing systems to track and resolve issues. Coordinate with...Work at office
- ...troubleshoot hardware, software, and network issues, perform remote repairs, and collaborate with cross-functional IT teams to ensure rapid service restoration. The role includes handling user accounts and access permissions with strict security protocols. The position operates...Remote jobShift work
- CACI International Inc. in Arlington, VA, seeks a seasoned Technical Business Analyst to translate business objectives into Azure cloud requirements. You will bridge business stakeholders and delivery teams, shaping backlogs, user stories, and technical specs for engineers...
$57.39k
About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end... ...Learn more at About the Opportunity DMI is seeking an IT Help Desk Specialist (Journeyman Computer Support Specialist) to provide on...Contract workRemote work- Chenega MIOS is seeking a VIP Help Desk Analyst in Arlington, VA to deliver high-quality, on-site IT support for VIP federal personnel... ..., networking, and software. You will document changes in Jira Service Management and ensure SLAs are met. The role requires DoD IAT II...
$99k - $225k
...security hardeningKnowledge of Information Assurance Vulnerability Management (IAVM) program and Enterprise Mission Assurance Support Service (eMASS) for Risk Management Framework (RMF) reportingKnowledge of cybersecurity and IT-related NIST Special Publications (SP)...Full timeContract workPart timeWork at officeLocal areaRemote work$143.91k
Agency: Defense Logistics AgencyDepartment: Department of DefenseSalary: Starting at $143,913 Per year (GS 14)Dates: Open 08/18/2026 to 08/28/2026Schedule: Full-timeWork type: Multiple Appointment TypesRelocation: FalsePosition ID: DLADS-26-13040917-MPDocument ID: 88101...- ...automation, or requirements work.System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without...Contract workLocal areaRemote work
System One Holdings, LLC
McLean, VA14 hours ago $140k - $150k
About the Organization Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. We're looking for thoughtful, skilled professionals...Contract workWork at officeRedhorse Corporation
Arlington, VA1 day ago$55.2k - $126k
Job Number: R0242959 IT Business Analyst The Opportunity: You know that true progress is made at the intersection of business and tech, and as an IT Business Analyst, you can develop your skills in both. Here, you'll have the chance to work with an Agile team as...Full timeContract workPart timeWork at officeLocal areaRemote workBooz Allen Hamilton
Arlington, VA5 days ago- ...(SAFe). Proficient in PowerPoint, Word, MS Teams. U.S. Citizenship. Preferred Qualifications Experience with the Health and Human Services. Experience with Service Now. Project Management Professional (PMP). Work Location and Schedule Hybrid Schedule (Savan, HQ, Vienna...
Savan
Vienna, VA2 days ago $75k - $120k
...US-Remote Job ID 2026-6741 Category Shared Services Type Full-Time Salaried Company Na Alii... ...emergency situations Ability to sit for prolonged periods at a desk and working on a computer The Nakupuna Companies use a...Full timeContract workWork experience placementRemote workNa Ali'i
Arlington, VA2 days ago- Business System AnalystLocation: McLean VA (Onsite Hybrid Model)Duration: 9-12 Months | Extension PossibleJob Description:System analyst skillsUnderstand Java codesWorking with developers, Product AnalystAble to write technical stories, confluence, SQLOverall 5+ Years ...
Samprasoft
McLean, VA1 day ago - Application Systems Analyst This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Analyze and support software applications and systems. Work with...Contract work
Silo Smashers
Arlington, VA2 days ago - ...business capabilities;Perform other systems analysis research and documentation tasks as assigned.Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources...Full timeFor contractorsWork at office
Contact Government Services LLC
Arlington, VA14 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Agent. Be the first to apply!
Related searches
- systems support technician McLean, VA
- technical support specialist McLean, VA
- help desk assistant McLean, VA
- mri tech aide McLean, VA
- desktop support analyst McLean, VA
- tech assistant McLean, VA
- technical assistant McLean, VA
- tech aide McLean, VA
- help desk administrator McLean, VA
- technical support assistant McLean, VA