Clerical Assistant 2

Clerical Assistant 2

The Clerical Assistant 2 position with the Department of Corrections, Division of Parole in the Williamsport District Office offers an opportunity to contribute to meaningful public service. This role gives you a chance to support parole operations through careful record handling and reliable office assistance. You will work in an environment that values accuracy, teamwork, and steady workflow. Start a position where your efforts help maintain safe and effective district operations.

This position provides important clerical and office support that helps the district office function efficiently. The work ensures that records, reports, and communications are managed properly and shared with the right parties. As a Clerical Assistant 2, you will perform the following duties:

• Document Management: Input, update, and modify parolee case information in various computer systems
• Report Preparation: Collect information and prepare reports, logs, and forms as requested by the Director
• Correspondence Handling: Review incoming documents and compose correspondence and memoranda based on instructions or notes
• Meeting Support: Take minutes at staff and committee meetings and prepare them for distribution
• Office Coordination: Maintain files, order supplies, and assist with timekeeping and leave record tasks
• Public Assistance: Respond to questions from staff, parole agents, and the public using knowledge of office operations

Work Schedule and Additional Information:

• Full time employment, 37.5 hours per week.
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 1-hour lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Special Requirements (NSRs): Must possess keyboarding skills to meet standards for speed and accuracy.

Additional Requirements:

• Must understand how to efficiently use and navigate a personal computer.
• Skilled using Microsoft Office, specifically Word, Excel, Outlook, and Teams
• Previous experience with electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams.
• Previous experience combining and manipulating documents in Adobe Pro
• You must be able to perform essential job functions.

Legal Requirements: You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.