Development Operations Associate

Job Description

Job Description

Salary: $60,000 $70,000, DOE

Job Title: Development Operations Associate

Program: Development and Membership

Employment Type: [X] Salary [ ] Hourly (exempt this position is not eligible for over-time)

[ ] Part-time [X] Full-time

[ ] Temporary [X] Regular

Reports to: Senior Development Operations Associate

Direct Reports to this position: N/A

Salary Range: $60,000 $70,000

Location: Hybrid, Tucson, AZ preferred

Is this position in the Bargaining Unit? [X] Yes [ ] No
*Because this position is in the Bargaining Unit, some fees may be required depending on where the candidate lives as a condition of employment.

How to apply: Please apply online by completing our application and submitting a cover letter, resume, and reference list. The position will remain open until filled. The desired start date is 6/22/2026. Only applicants selected for interviews will be contacted. No telephone calls, please.

ABOUT THE CENTER
The Center for Biological Diversity, a national 501(c)(3) non-profit organization, believes the welfare of human beings is deeply linked to nature to the existence of a vast diversity of wild animals, plants and people. Because diversity has intrinsic value, and because its loss impoverishes society, we work to secure a future for all species, great and small, hovering on the brink of extinction. We do so through science, law, activism and creative media, with a focus on protecting the lands, waters and climate that humans, other species and all communities need to survive and thrive.

We want those who come after us to inherit a world where the wild is still alive.

POSITION SUMMARY
The Development Operations Associate works within a dynamic, successful fundraising team and helps to advance the organization's mission. The ideal candidate will be responsible for supporting mail and email production, tracking and querying data from various sources to support our organization's projects and initiatives as well as continually seeking to streamline and improve the development teams reports, systems and tools. They will also be responsible for some specialized areas of member tracking and data entry.

This role requires a high level of accuracy, strong analytical skills, and the ability to work independently as well as part of a team and is willing to also provide administrative coverage for team member outages. The successful candidate will have experience with administrative support roles, data entry, and will be proficient in using various software tools and applications.

This position reports to the Senior Development Operations Associate and works closely with Development Operations Director, the IT team and within the development team program areas including membership, donor relations, grants and others as necessary.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Query data sources to extract and compile contact lists for member cultivation and stewardship outreach.
• Provide mail and email production support including proofreading copy and tests, mail merging, printing, sending, creating source codes in the CRM database, and tracking contact histories for highly personalized fundraising and stewardship communications going to funders by email and mail.
• Perform data entry and collection tasks related to member records, member activities and communications, and development team expense and supplies tracking.
• Update and distribute routine fundraising performance reports to enable analysis by team leaders.
• Ensure data integrity by executing regular quality control and data hygiene processes.
• Develop and refine systems and tools, often in collaboration with other departments, including IT, to improve operational efficiency and project management.
• Document processes and methodologies and provide cross training for other team members.
• Update fields and tables in CRM database to adapt to evolving tracking needs.
• Maintain the development teams shared files by implementing and adhering to logical hierarchies, standardized file naming conventions, and regular archiving and purging according to the Centers document retention best practices.
• Receive cross training to provide coverage for other data and administrative tasks.
• Participate in other fundraising and outreach activities as needed.
• Occasional speaking to groups.
• Perform other job-related duties as assigned.

ESSENTIAL QUALIFICATIONS AND SKILLS

• Three to five years experience in similar administrative positions, preferably at a non-profit or in the field of fundraising/development, customer relations, marketing or communications.
• College degree or commensurate professional experience.
• Expert knowledge of the Microsoft Office suite, spreadsheets, mail merge functions.
• Experience with donor CRM databases required.
• Exceptional analytical skills, discretion and judgement.
• Exceptional attention to detail, organizational skills, time management and accuracy in completing complex tasks.
• Excellent verbal and written communication.
• Ability to retain high level of confidentiality.
• Ability to work 40+ hours per week.

PREFERRED QUALIFICATIONS AND SKILLS

• Experience with SQL
• Experience with Revolution Online
• Familiarity with virtual meeting tools like Zoom or Microsoft Teams

WORKING CONDITIONS

This job is performed in an office environment and requires long hours at the computer. Typical working hours are Monday-Friday, 9-5. Some night or weekend work may be required. This position requires the operation of typical office equipment (fax machine, printer, etc.) Seasonal increase in workload and potential increase in hours from April-May and November-January.

PHYSICAL REQUIREMENTS

The ideal candidate must be able to complete all physical requirements of this job with or without a reasonable accommodation. This is not a complete description of all workplace conditions, and conditions are subject to change per the Organizations discretion.

Cognitive

Ability to process and analyze information: [ ] Rarely [ ] Occasionally [X] Frequently

Exchange accurate information: [ ] Rarely [ ] Occasionally [X] Frequently

Communicate and express oneself with others: [ ] Rarely [ ] Occasionally [X] Frequently

Interaction with other colleagues: [ ] Rarely [ ] Occasionally [X] Frequently

Interaction with the public/co-collaborators: [ ] Rarely [X] Occasionally [ ] Frequently

Physical

Reading (ingest data): [ ] Rarely [ ] Occasionally [X] Frequently

Working on a computer: [ ] Rarely [ ] Occasionally [X] Frequently

Typing: [ ] Rarely [ ] Occasionally [X] Frequently

Writing by hand: [X] Rarely [ ] Occasionally [ ] Frequently

Sitting: [ ] Rarely [ ] Occasionally [X] Frequently

Walking: [ ] Rarely [X] Occasionally [ ] Frequently

Standing: [ ] Rarely [X] Occasionally [ ] Frequently

Lift/Carry 0-25 lbs: [X] Rarely [ ] Occasionally [ ] Frequently

Lift/Carry 25-75 lbs: [X] Rarely [ ] Occasionally [ ] Frequently

Hiking: [X] Rarely [ ] Occasionally [ ] Frequently

Climbing up or down stairs: [X] Rarely [ ] Occasionally [ ] Frequently

Bending: [X] Rarely [ ] Occasionally [ ] Frequently

Squatting: [X] Rarely [ ] Occasionally [ ] Frequently

Reaching overhead: [X] Rarely [ ] Occasionally [ ] Frequently

Repetitive motions: [ ] Rarely [ ] Occasionally [X] Frequently

Ability to drive: [X] Rarely [ ] Occasionally [ ] Frequently

Location Conditions

In person required (versus remote work): [] Rarely [X] Occasionally [ ] Frequently

Travel required: [X] Rarely [ ] Occasionally [ ] Frequently

Night or weekend work: [ ] Rarely [X] Occasionally [ ] Frequently

Work in outdoor conditions: [X] Rarely [ ] Occasionally [ ] Frequently

Other? _________________ [ ] Rarely [ ] Occasionally [ ] Frequently

BENEFITS (Subject to changesee Handbook for more details)

For regular staff working 30+ hours a week

• Fully paid medical premiums for staff, and greatly discounted for families.
• Fully paid dental and vision premiums for staff and their families.
• Generous employer contribution to HSA and HRAs.
• Lifestyle Spending Account (LSA) provided for reimbursement of eligible wellness expenses.
• Center paid premiums for Short Term and Long-Term Disability provided for all staff.
• Center paid premiums for Basic Life Insurance for all staff.
• Discounted premiums for pet discount program.

For all regular staff

• 403(b) plan with employer match and increasing employer paid contributions.
• Generous time off policies, including 13 paid holidays per year and 5 personal days awarded each year.
• Vacation accrual starts at a rate of 15 days annually, but it may be higher commensurate with experience, and paid sick days accrue at a rate of 10 days per year.
• Center Paid Time Off for parental leave, personal leave, caretaker leave and even pet caretaker leave.
• After 5 years of service, all employees receive a 12-week paid sabbatical.
• Relaxed work atmosphere and dress code.

JEDAI STATEMENT

The Center for Biological Diversity deeply values, and is committed to sustaining and promoting, both biological and cultural diversity. We welcome, embrace and respect diversity of people, identities and cultures. We are committed to fostering an organizational culture of diversity and inclusion. The Center believes staff and board diversity is critical to saving life on Earth.

We are an equal opportunity employer.

The Center complies with all federal and local laws regarding work authorization for new hires. We welcome and encourage anyone interested to apply to any of our open positions. Everyone, regardless of current work authorization, will be considered.

Exempt Classification: Exempt

Applicable Exemption: Administrative

Reasoning behind this classification: High degree of discretion and work is predominantly intellectual in nature and varied in character. Work is directly related to general business operations of the Center.