Customer Service Facility Attendant

Job Description

Job Description

Join the vibrant team at SpinXpress, where our mission is to redefine the laundry experience with a focus on fun, safety, and exceptional customer service.

As a Customer Service Facility Attendant, you’ll be at the heart of our operations, ensuring every customer leaves with a smile. Your role will be pivotal in maintaining our facilities to the highest standards of cleanliness and efficiency.

We pride ourselves on fostering a culture of integrity and growth, equipped with cutting-edge technology to support your success. You'll enjoy flexible part-time shifts, competitive pay, and a supportive team environment. We offer paid training to ensure you’re comfortable and confident in your role, with opportunities for commissions, bonuses, and career advancement.

At SpinXpress, we believe in mentorship and engaging activities that help you thrive. Whether you're looking to start your career or bring your experience to a forward-thinking company, we invite you to make a meaningful impact with us.

Apply today and let’s grow together!

Compensation:

$10 - $12 hourly

Responsibilities:

Customer Service/Team Work/Community Satisfaction/Career Growth

• Create a Fun and welcoming job environment by maintaining a clean, neat, and organized facility
• Be a part of changing the way people think about laundry
• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
• Greet, Help, Thank our customers
• Respond with urgency to customer inquiries, product and service questions, along with any customer issues
• Maintain a great visual presentation of our merchandise 
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety 
• Report in a timely manner all equipment, machines, and building maintenance opportunities 
• Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
• Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities

Qualifications:

• Experience in providing excellent customer service, ensuring every interaction leaves a positive impression

• Ability to maintain a clean, organized, and welcoming environment for both customers and team members

• Proven track record of building strong relationships within the community, enhancing customer loyalty

• Ability to respond promptly and effectively to customer inquiries and issues, demonstrating urgency and care

• Experience in maintaining visual presentation standards, ensuring merchandise is displayed attractively

• Ability to educate customers about services, products, and promotions, adding value to their experience

• Familiarity with following company policies and procedures, ensuring compliance and consistency in operations

• Ability to be at work on time when scheduled

About Company

Here at SpinXpress - North Texas, our  Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities – Clean, Bright, and Safe – A Better Laundry, That’s The SpinXpress Way !