Customer Service Coordinator

Customer Service Coordinator

Finding a job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking a Customer Service Representative to work at a premier manufacturing client in Farmington, CT. Sound good? Take a closer look below. We're here to help you find something great that works for youso you won't miss a moment of what really matters in your life.

Salary/Pay Rate/Compensation: $20.00/hr | Weekly Pay Shift: Monday-Friday | 8:00AM - 4:30PM | Full-Time | Hybrid: 3 Onsite / 2 Remote

Why you should apply to be a Customer Service Representative:

• Competitive pay rate and stable work environment
• Opportunity to work with a reputable industry leader in manufacturing
• Hybrid work schedule after initial training period
• Supportive team culture with ongoing training and development

What's a typical day as a Customer Service Representative? You'll be:

• Providing excellent customer service to internal and external customers via inbound and outbound communications
• Answering incoming emails, assisting with quotes, orders, and providing tracking updates and general inquiries
• Maintaining professionalism and establishing positive rapport with customers and teammates
• Entering quotes and orders, processing requests accurately and promptly using SAP and other systems
• Meeting customer service targets such as order entry and handling miscellaneous administrative duties as needed
• Collaborating with other internal departments to resolve customer needs

This job might be an outstanding fit if you:

• Have previous customer service experience (mandatory)
• Are skilled in accurate data entry and patient, diplomatic communication
• Possess strong knowledge of Microsoft Office, SAP, or other CRM systems
• Are able to learn quickly and adapt to new processes
• Are available to work weekends, nights, and some holidays as required
• Hold a minimum of a High School diploma or equivalent (college degree preferred)

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today!