Patient Access Representative-UH Patient Access-Freestanding Emergency Department

Job Title

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community.

USA Health is changing how medical care, education and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community.

Responsibilities

Responsible for complete and accurate registration of patients; explains payment policies, reviews accounts for old debts, and collects payments; utilizes supportive insurance information to ensure entry of correct third party data; obtains information to complete various forms; explains hospital policies; assigns nursing floor and makes bed/room assignments; uses CRT and keyboard to access the Hospital Information System (HIS); obtains required signatures; verifies pre-admitting tests; prepares admission charts and patient cards; routes patients to appropriate ancillary departments; performs discharge procedures as needed; adheres to Infection Control and Standard Precautions procedures/policies; distributes charts and obtains missing information; operates cash drawer and balances using an adding machine; operates printer, fax, copiers, and installs paper/forms weighing up to 25 lbs.; communicates and uses appropriate customer relations skills with physicians, patients, families, health care team and staff in person and via the telephone and responds to overhead pages; adheres to all applicable hospital policies and procedures including those pertaining to patient confidentiality; regular and prompt attendance and the ability to work schedule as defined and overtime as required; related duties as required.

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.

Qualifications

High school diploma or equivalent and one year of general clerical experience. Successful completion of post-high school training from an accredited institution as approved and accepted by the University of South Alabama may be substituted (30 semester hours, 45 quarter hours or 720 classroom hours) for the required year of experience

Equal Employment Opportunity/Affirmative Action Employer

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis.

EO Employer minorities/females/veterans/disabilities/sexual orientation/gender identity.