Team Member

WHAT DOES A WINNING TEAM MEMBER LOOK LIKE AND DO? Friendly and enjoyable for guests and team to interact with Knows the menu well and executes quickly and efficiently in all positions to keep the store running and guests happy Communicates well with manager & supervisor about restocking, guest concerns, etc. Asks manager for additional ways to help Promotes chocolates and the loyalty program ABOUT US At MilkShake Factory, we're on a mission to craft moments of joy through our hand‑spun milkshakes and premium chocolates. If you're seeking an opportunity to have fun and master the art of desserts, look no further – you've found your place. We've been perfecting our craft since 1914 and are excited to expand our legacy with you. Joining our team comes with SWEET perks: Enjoy a "chill" work attire Be part of a rapidly growing concept Develop into a chocolate‑tasting expert – other chocolates will never taste the same Become a valued member of a cool team and local neighbourhood community Embark on a journey with us where there is room to grow and develop internally POSITION OVERVIEW Our Team Members keep things spinning and shaking during scheduled shifts. You will be trained to have a strong understanding of the company, culture, and team with a focus on providing an unforgettable experience for every customer. ESSENTIAL FUNCTIONS Bring your A‑game to MilkShake Factory and join a team that thrives on excellence, integrity, and serious know‑how. Be the ultimate brand advocate, rocking stellar customer service with an authentic vibe. Elevate sales by getting creative with sampling, product recommendations, and subtle upselling moves. Show off your skills by whipping up top‑notch milkshakes, sundaes, and dipped chocolates, all while maintaining the coolest store vibes. Dive into the retail game, fulfilling chocolate cravings with flair. Tackle customer concerns like a pro, keeping a chill demeanor. Keep the ship sailing smoothly by maintaining the stockroom, coolers, and freezers. Dive into promotional prep, making the store pop with seasonal magic. Keep it safe and tasty, reporting any food quality vibes to the boss. Ready for more? Embrace the unpredictable and dive into any other cool duties that come your way! REQUIREMENTS Strong communication, interpersonal, and exceptional customer service skills Proven ability to work in a fast‑paced team environment Attention to detail and safety requirements Manual dexterity and good hand‑eye coordination Previous customer service and cash handling experience is a plus Available to work flexible hours that may include early mornings, evenings, nights, weekends, and holidays Must perform physical activities to accomplish assigned duties, such as walking and standing for up to and including 4 hours at a time, bending, stooping, reaching, and lifting up to 25 pounds Compensation: $12.14 - $20.00 per hour This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to MilkShake Factory Corporate. #J-18808-Ljbffr