Assistant Service Manager

Automotive Assistant Service Manager

Sunwise Auto Group is looking for an experienced Automotive Assistant Service Manager to join our growing and expanding team at Marin Subaru! Being part of Sunwise Auto Group is more than just new and used sales, parts, and service. Our team strives to simplify every aspect of buying, owning, and servicing every vehicle. We are proud to sell and service these vehicles and are always seeking qualified, enthusiastic individuals to join our team!

We are a progressive, fast paced, growing company focused on a premium customer experience. At Sunwise Auto Group, we offer a work environment that is drastically different than most and is fostered by great leadership, teamwork, and professionalism at all levels. Join our team if you have a positive attitude, talent, and passion for cars!

This role is responsible for assisting the Service Manager in daily operations, ensuring efficient workflow, and delivering outstanding customer service. The ideal candidate is a strong communicator with automotive service experience and the ability to lead by example in a fast-paced environment. The Automotive Service Assistant Manager will receive a generous comprehensive compensation and benefits package in addition to the collaboration of a dynamic leadership team. This key position will ensure our customers' experience is engaging, exhilarating, innovative and beyond expectations.

Benefits:

• Competitive pay and performance-based incentives-Monthly pay range ($5,859-$12,000)
• Professional, fun, and friendly work environment with supportive upper management
• A supportive, team-oriented work environment
• PTO
• Medical, Dental, & Vision
• Company Paid Life Insurance
• Flexible Spending Accounts
• 401K and employer match
• Employee discounts on vehicle purchases, parts, and service

Responsibilities:

• Assist the Service Manager in overseeing daily service department operations
• Greet customers and provide a professional, welcoming service experience
• Help manage repair orders, workflow, and technician assignments
• Communicate vehicle status updates to customers in a timely and clear manner
• Ensure accurate documentation of repairs, warranties, and service recommendations
• Support advisors and technicians to maintain productivity and efficiency
• Resolve customer concerns with professionalism and urgency
• Promote recommended maintenance and service opportunities

Qualifications:

• Previous experience in an automotive service advisor or assistant service manager role preferred
• Strong customer service and communication skills
• Knowledge of automotive systems and repair processes
• Ability to multitask and work in a high-volume environment
• Proficiency with dealership management systems (DMS), CDK is a plus
• Valid driver's license and clean driving record
• Professional appearance and work ethic

Compensation:

The Assistant Service Manager Position has a Monthly Page Range of $5,859-$12,000. Pay Scale consisting of the following elements and ranges. Wages include Base Salary Compensation. The position may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

If you are a terrific leader with a positive attitude, great personality, and proven results, we want you to join our management team!

We are a drug free environment. As part of our hiring process, we conduct a post-offer background check and drug screening.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.