Customer Care Advocate

Tailored Management

Position: Customer Care Advocate REMOTE - MUST LIVE IN CALIFORNIA
Pay Rate: $20/hr on W2 Paid Weekly!

Desired Start Date: 9/08/2026
Work Schedule: 5:00 AM 8:00 PM PST Monday - Friday

Assignment Length: 3+ Month Contract (Extension & Conversion Opportunities Available)

Benefits: Weekly Pay | Health, Dental & Vision Insurance Available

Job Overview:
As a leader in insurance, Client never underestimates the significance of the impact made by associates. We are actively hiring Customer Care Advocates for our Dental Global Customer Solutions (GCS) team! As a Customer Care Advocate, you will receive in-bound customer service inquiries via the telephone and/or email and resolve problems by putting customers at the heart of all you do. The successful candidate will leverage effective listening skills, mindfulness, strong intellectual curiosity, and an honest desire to be effective and ensure each customers experience is exceptional. With an understanding of the customers needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us.

Key Responsibilities

Virtual roles work from a home office

Respond to dental customer requests via telephone or email, providing excellent service to Clients customers who have insurance products or benefit plans.

Research requests regarding various product aspects, policy provisions, claim status, basic procedures, etc.

Efficiently process transactions and refer requests for other policy modifications to appropriate areas. Track responses to ensure completion.

Enhance and strengthen the relationship between the customer and Client using effective communication skills, keen listening skills and empathy.

Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customers inquiry.

Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.

Essential Business Experience and Technical Skills Required:

New hires must reside in the state of California

High School Diploma or GED equivalent.

1 year of experience in customer service (includes call center, retail, and restaurants).

Ability to navigate across multiple computers monitors and programs (including Salesforce, Word, Excel, and Outlook) at one time while conversing with a customer.

Preferred :

Prior Call Center or Customer Service Representative experience is preferred.

Strong computer/keyboard skills (ability to type efficiently).

Experience in handling dental or other types of insurance products.

Prior experience in a dental office.

Superb listening skills and professional oral communication skills to inspire trust and accountability though in an empathetic style which promotes a quality image of Client.

Previous experience with Salesforce is a plus.

#TMCA

Apply

Vacancy posted 9 days ago

Similar jobs that could be interesting for youBased on the Customer Care Advocate in Fresno, CA vacancy

Customer Service Advocate
...Customer Success Advocate The Customer Success Advocate is responsible for providing and achieving outstanding customer service and total satisfaction with existing and prospective customers while building positive customer relationships to help enable development of...
Suggested
Contract work
Trelleborg Group
Fresno, CA
3 days ago
Patient Financial Advocate
...outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.... ...burden of not knowing how much that care will cost or having a means to pay for it... ...make a difference! The Patient Financial Advocate is responsible to screen patients on-site...
Suggested
Odd job
Full time
Contract work
Local area
Immediate start
First Source LLC
Fresno, CA
22 hours ago
Construction Law & Litigation Attorney
Join a Lifestyle Law Firm with Exceptional Standards At Chapman Zaragoza, we believe great lawyers shouldn’t have to choose between outstanding client service and a healthy personal life. Our lifestyle model delivers exceptional legal representation while supporting true...
Suggested
Work at office
Chapman Zaragoza, LLP
Clovis, CA
2 days ago
Patient Advocate (Medi-Cal Eligibility)
Job Description Job Description Work with uninsured population w/Government programs in a hospital setting Screen uninsured individual at hospital bedside to determine potential third party linkage i.e.,(Medi-Cal, Cal VCB, WC, etc.) Knowledge of Medi-Cal and...
Suggested
Work at office
CompSpec Inc.
Fresno, CA
a month ago
Malama Ambassador / Birth Equity Advocate - Bilingual (Part-Time) - CA
$109.24k - $144.2k
...based healthcare organization that transforms the future of senior care by providing an all‑inclusive care option to our most... ...The Regional Manager, Hub Operations oversees a team of Welbe Advocates that are accountable for our PACE participants’ coordination of...
Suggested
Part time
Work experience placement
Work at office
2 days per week
Malama Health
Fresno, CA
4 days ago
Workers' Comp Attorney (Hybrid)
...and litigation. The attorneys work closely with insurance companies, employers, and third-party administrators. How We’ll Take Care of You: ~ Competitive Base Salary with Quarterly Bonus Opportunities ~ Eligible Attorneys get 90 Credit Hours offered once...
Full time
Casual work
Work at office
Local area
Remote work
Flexible hours
Michael Sullivan & Associates
Fresno, CA
11 days ago
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant)
$18.25 per hour
...Learn more about Target here. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest... ...established timeframes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few...
Hourly pay
Work at office
Local area
Immediate start
Flexible hours
Shift work
Night shift
Day shift
Target Brands, Inc.
Clovis, CA
3 days ago
Child Support Attorney I.II.III
$81.35k
...gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical family care leave, or any other non-job-related factor. Employment Type: Full Time Salary: $81,354 - $144,014 Annual Bonus/Commission: No
Full time
Work at office
Immediate start
Remote work
Monday to Friday
Fresno County Dept. of Child Support Services
Fresno, CA
9 days ago
Family Law Staff Attorney
$71.19k - $110.57k
...systemic issues through individual casework, reviews of the CCLS data, and participation in statewide networks of legal services advocates; Co-Counsel with other legal staff and pro bono partners; Collaborate with other legal staff, client groups, community-based service...
Hourly pay
Full time
100KCrossing
Fresno, CA
3 days ago
Attorney/Lawyer
DescriptionWe are looking for a skilled and experienced Attorney specializing in transactional real estate law to join our team in Fresno, California. This role focuses on large-scale commercial leasing, supporting key operations such as property acquisitions, lease negotiations...
Contract work
Work at office
Local area
Robert Half
Fresno, CA
3 days ago
Attorney - Employment Law
$120k - $180k
An established employment firm based in Fresno with over 20 years in practice defending employers is seeking a Litigation Attorney with 2+ years of experience to join their team. This Attorney will have experience with litigation, ensuring compliance with relevant laws ...
CyberCoders
Fresno, CA
1 day ago
Criminal Defense Attorney
SAN JOAQUIN COLLEGE OF LAW is looking for a Defense Attorney to join the Fresno County Public Defender's Office. This position includes various levels from I to IV, each with specific responsibilities in criminal and immigration defense. The role involves performing legal...
Work at office
San Joaquin College of Law
Fresno, CA
1 day ago
Attorney | Insurance Defense | Remote Work
CSAA Insurance Group (CSAA IG), a AAA insurer, is seeking an Insurance Litigation Attorney licensed in California to join our remote-first team. You will manage litigated and non-litigated files and mentor junior attorneys while advancing our member-focused defense. ...
Remote work
CSAA
Fresno, CA
1 day ago
Senior In-House Litigation Attorney
...compensation will reflect the impact your work has on the company and our customers. You’ll also be eligible for annual raises and bonuses, as well... ...teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are...
Full time
Relocation
Relocation package
Epic
Fresno, CA
9 hours ago
Criminal Defense Attorney
Unitedfirm in Fresno is looking for an Entry-Level Criminal Defense Attorney to join their team. This position offers substantial growth opportunities within a premier law firm. You'll be responsible for managing a caseload, advising clients, and collaborating with a dedicated...
Unitedfirm
Fresno, CA
3 days ago
Civil Litigation Defense Attorney
$140k - $225k
Fully remote opportunity with a rapidly growing firm! This Jobot Job is hosted by: Sarah Panfil Are you a fit? Easy Apply now by clicking the Apply button and sending us your resume. Salary: $140,000 - $225,000 per year A bit about us: This is an excellent...
Local area
Remote work
Jobot
Fresno, CA
3 days ago
Attorney - litigation - law
A reputable lifestyle law firm in Clovis is seeking a Civil Litigation Attorney with over 3 years of experience. The role involves drafting pleadings, managing case calendars, and creating effective litigation strategies. Ideal candidates will have a J.D. from an accredited...
Chapman Zaragoza, LLP
Clovis, CA
1 day ago
Litigation Attorney - Part/Full Time (Remote)
$100k - $165k
Overview Gordon Rees Scully Mansukhani is seeking an experienced Attorney to assist in complex Products Liability, Commercial General Liability, and Catastrophic Injury cases in the Fresno, California office. A minimum of two years of litigation practice and/or judicial...
Full time
Contract work
Part time
Work at office
Remote work
Flexible hours
Gordon Rees Scully Mansukhani, LLP
Fresno, CA
2 days ago
Litigation Attorneys Full and Part-time
A law school in California seeks part-time law clerks to assist civil litigators in business and real property cases. Responsibilities include legal research, drafting legal documents, and participating in meetings with clients. Candidates should be organized, disciplined...
Full time
Part time
San Joaquin College of Law
Fresno, CA
1 day ago
Attorney | Litigation Remote
$90k - $150k
In-House Litigation Support Attorney | FULL REMOTE | Top CA PI Firm | Fee Arbitrations, Depos, Court Coverage This Jobot Job is hosted by: Jeff Ruben Are you a fit? Easy Apply now by clicking the Apply button and sending us your resume. Salary: $90,000 - $150,...
Local area
Remote work
Jobot
Fresno, CA
1 day ago
Attorney At Law (Remote)
...working from the Firm's main office in Fresno. The ideal candidate is organized, confident in the courtroom, and able to effectively advocate for clients while maintaining consistent communication with the Firm's legal team. Responsibilities Appear in family law...
Work at office
Remote work
Night shift
THE NIXON LAW PRACTICE
Fresno, CA
1 day ago
Insurance Defense Attorney
A leading litigation firm in Fresno, CA, is seeking an Associate Attorney to handle insurance defense cases. The firm prioritizes innovative legal practices and offers a collaborative work environment. Candidates should possess a Juris Doctor and up to 8 years of litigation...
Tyson & Mendes
Fresno, CA
1 day ago
Attorney - litigation - law
Sarabian Law, A.P.C. in Fresno seeks a Civil Litigation Attorney to handle a diverse civil docket in a collaborative boutique setting. Ideal candidates are licensed to practice in California with 1–10 years of civil litigation experience, excellent research and writing...
San Joaquin College of Law
Fresno, CA
1 day ago
College Attorney
Attorney III - State Compensation Insurance Fund (Fresno) State Compensation Insurance Fund’s Fresno State Contracts Legal office is seeking an experienced litigator at the Attorney III or Attorney classifications to join our exceptional legal team defending California...
Contract work
Private practice
Work at office
San Joaquin College of Law
Fresno, CA
1 day ago
Full-Time Remote Attorney
A civil litigation defense firm is urgently hiring a Sr. Associate Attorney in California. This full-time hybrid role offers flexible remote work options. The ideal candidate will possess a JD degree, be an active member of the California State Bar, and have 2-5 years ...
Full time
Immediate start
Remote work
Flexible hours
Jobot
Fresno, CA
1 day ago
Associate Attorney/Sr. Counsel -- Wage and Hour, Labor & Employment Defense (2-10+ years)
$150k - $350k
Employment defense attorneys needed for one of the most prominent firms in California! (AmLaw, HYBRID!) This Jobot Job is hosted by: Monica Feltz Are you a fit? Easy Apply now by clicking the Apply button and sending us your resume. Salary: $150,000 - $350,000 ...
Local area
Flexible hours
Jobot
Fresno, CA
9 hours ago
Senior Attorney - Advocate
.... Collaborate with clients, witnesses, and expert consultants to gather evidence and prepare testimony. Negotiate settlements and advocate for clients' best interests. Mentor and provide guidance to junior attorneys and legal staff. Maintain up-to-date knowledge of laws...
Syntax Talent Solutions
Fresno, CA
1 day ago
Attorney | Insurance Defense | Remote Work
About the job Insurance Defense Attorney We are seeking an Insurance Defense Attorney to become a part of our team! You will represent clients in legal proceedings, draw up legal documents and advise clients on legal transactions. Candidates may work entirely remote...
Remote work
Sea Wolf Executive Search
Fresno, CA
3 days ago
Criminal Defense Attorney
$80k - $120k
We're looking for an admitted attorney for an extremely promising Criminal Defense Attorney position in Fresno within a premier law firm with lots of room for growth. This is an opportunity for a dedicated Criminal Defense Attorney to gain valuable experience and further...
Local area
Unitedfirm
Fresno, CA
3 days ago
Criminal Defense Attorney
$80k - $120k
Overview We\'re looking for an admitted attorney for an extremely promising Criminal Defense Attorney position in Fresno within a premier law firm with lots of room for growth. This is an opportunity for a dedicated Criminal Defense Attorney to gain valuable experience...
For contractors
Local area
The United Firm | La Liga Defensora, APC
Fresno, CA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Care Advocate. Be the first to apply!