Concierge

6201 Clough Pike, Cincinnati, Ohio 45244 Job Description The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies. Responsibilities Transfers calls or takes messages as appropriate in a courteous, friendly, and helpful manner. Completes and logs service request forms for residents and staff. Monitors and greets visitors to the community in a welcoming and professional manner. Maintains a clean, neat, and organized front desk and lobby area at all times. Sells meal tickets and accurately accounts for payments through payroll deduction or personal check. Ensures the security of the building by monitoring resident sign-in and sign-out logs and visitor registration logs. Periodically checks building entrances and exits to help ensure the community remains secure. Attends required in‑services and staff meetings. Assists with coordinating the community van schedule for residents. Follows confidentiality policies regarding the release of resident information. Provides supportive office functions for all departments, including filing, typing, copying, and other administrative tasks. Performs all other duties as assigned. Requirements Must possess a high school diploma or GED. Must be considerate, neat, well‑groomed Why Harmony? 401k + Fulltime & Part‑time Benefits Packages Training, Development & Career Laddering Great work‑life balance Flexible Scheduling #J-18808-Ljbffr Harmony Senior Services