Chief of Staff Track - Director of BizOps

Chief of Staff Track – Director of BizOps Fast-track your career to the C‑suite in tech We’re looking for a highly ambitious operator who wants to accelerate their path to becoming a tech executive—or founding their own startup. In this role, you’ll work side‑by‑side with our CEO and leadership team, gaining direct exposure to every part of the business. You’ll need a high operational IQ , a bias for action, and the ability to learn and execute across multiple functions at speed. About Kira Kira’s mission is to leverage blockchain to bank the 1 billion underbanked . We’ve built the first all-in-one infrastructure for launching embedded fintech products supercharged by vertical AI agents and stablecoins . Founded by payment executives from Stori Card and the founders of Littio and Arcus (acquired by Mastercard). Recently closed a $6.7M seed round . CEO: Edrizio De La Cruz , former founder/CEO of Arcus and ex‑YC Partner. Your Role – Director of Business Operations You’ll work across—and improve—critical areas of the business, including: Customer Success Build and scale the Customer Success division. Lead customer onboarding, acting as the primary liaison between clients, Technology, and Compliance teams. Manage and grow a book of clients, ensuring strong engagement, retention, and monthly revenue growth. Identify opportunities to improve customer experience, processes, and outcomes. Finance & Operations Payment Operations Ensure all payments are processed accurately and on time, minimizing errors and operational risk. Implement AI‑driven tools and workflows to reduce manual processes and reporting. Review and approve internal payments in line with company controls and policies. Coordinate with external accounting firms to manage quarterly financial reporting and tax compliance across Colombia, Mexico and USA. Analyze bank statements and financial performance to ensure adherence to budget and financial targets. Oversee Accounts Payable (A/P), ensuring vendors are billed accurately and preventing overcharges. Oversee Accounts Receivable (A/R), including invoicing and timely collection of payments. Treasury Actively manage treasury operations, moving funds to maximize monthly APY. Monitor and minimize FX exposure and losses across currencies. Support the CEO in all investor relations and fundraising activities. Track and report on company and team KPIs, ensuring alignment with strategic objectives. Manage sales commission structures and ongoing commission calculations. Conduct market and competitive research, including conversations with customers and industry peers. Act as a strategic thought partner to the CEO on company direction, priorities, and execution. Manage and maintain key partnerships, including banks, vendors, and strategic service providers. Team & Role Structure Initially manage a team of three focused on finance-related activities. Over time, recruit and manage one intern to support additional operational and strategic initiatives. Hybrid role: in‑office presence required two days per week. Travel required at least quarterly. Must-Have Requirements 2+ years of experience at a top-tier firm (tech, consulting, finance, or equivalent) Strong desire to start your own company or become C-level at a major startup within 3 years Exceptional execution speed and a strong sense of urgency Nice-to-Have Based near one of our offices (Miami, Mexico City, Bogotá) Graduated (after 2017) from top school 2+ years at a top investment bank, management consulting firm, or top MBA Proven track record in high-intensity, high-growth environments Why Join Us Total comp is $70k to $200k USD (salary + equity + benefits). Hybrid‑remote structure. Direct mentorship from the CEO. Learn every skill you need to become a tech CEO—from fundraising to scaling. If you’re ready to accelerate your career 10×, work with a world‑class team, and help build the next generation of fintech for emerging markets, we’d love to hear from you. If you are passionate about talking with customers and translating their needs into operational and technical solutions. If you believe the financial system can—and should—be better. If you care about making a real impact in this world. If you’re looking for your next challenge, and you dream big. Benefits for all roles Competitive compensation, including equity ownership. PTO: 10 days vacation, 10 days anywhere‑in‑the-world remote. Remote‑first. In‑office one day per week at our CDMX or Bogota offices. #J-18808-Ljbffr Kira Financial AI