Regional Manager

Redwood Communities, Inc. ("Redwood Communities"), an affiliate of Redwood Housing, is a multifamily property management organization that manages affordable housing communities throughout the country. To date, Redwood Communities has assembled a best-in-class team that currently manages a growing portfolio of properties and has built strong working relationships with government agencies and leading non-profit organizations to raise the standard of living for our communities. Exceptional medical benefits: We cover more than 90% of medical premiums, and employees have the option of a 100% employer-paid HSA medical plan. 100% company paid dental and vision benefits for employee coverage. Healthcare and dependent care flexible spending accounts. Best-in-class voluntary insurance benefits. Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 6% contributed by the employee. Employee assistance program (EAP) with 24/7 counseling services. 3 weeks of paid time off each year. 12 paid holidays each year & 2 floating holidays. About the Position The Regional Manager provides strategic leadership, direction, and oversight for a portfolio of HUD and affordable multifamily housing communities. The Regional Manager ensures operational excellence, regulatory compliance, financial performance, and team development across all assigned regions. This role partners closely with executive leadership and on-site teams to uphold company standards, promote resident satisfaction, and achieve portfolio goals. Schedule Monday- Friday 8am-5pm Pay Details $120K-140K + 10% annual bonus, $600/month vehicle allowance, and $125/month cell phone allowance. Essential Duties and Responsibilities Operational Oversight Supervise multiple Project based HUD properties to ensure adherence to HUD guidelines, local housing regulations, and company policies. Conduct regular property visits and inspections. Support on-site management in operational issues, including leasing, resident services, maintenance, and safety. Monitor work orders, service requests, and capital improvement projects. Compliance & HUD Requirements Ensure each property maintains compliance with HUD regulations (e.g., RNSPIRE inspections, View phone number on click.appcast.io reporting, MOR, utility allowance calculations, income verifications, and rent determinations). Review and approve HUD submissions, budgets, and annual compliance reports. Stay updated on HUD policy changes and communicate these to on-site teams. Monitor property budgets, income, and expenses to meet performance goals. Yearly create property budgets to include forecasting operating expenses, collecting current and historical data points, evaluate income and potential HUD and Tax credit unit increases, bid procurement and capital needs, establishing rents and vacancy, and managing the entire process to completion. Analyze financial reports and identify opportunities to improve revenue and reduce expenses. Complete and review variance explanations monthly. Assist Property Managers with forecasting, budget preparation, and rent setting. Review delinquency reports and oversee collections efforts. Recruit, train, and mentor Property Managers and on-site staff. Conduct performance reviews and provide coaching. Weekly team and individual meetings to support metrics needed. Promote a culture of accountability, efficiency, and resident-focused service. Resident & Community Engagement Ensure high levels of resident satisfaction and retention. Address escalated resident complaints and concerns. Support Resident Service Coordinators in delivering HUD-mandated programs (e.g., social services, community engagement). Strategic Planning & Reporting Implement regional initiatives to improve occupancy, compliance, and operational efficiency. Prepare and present reports to corporate leadership. Recommend process improvements and best practices for HUD property management. Qualifications At least 5 years of related industry experience. Bachelor's degree in business or related field preferred. Knowledge of project-based Section 8, LIHTC, and other affordable housing programs; affordable housing industry certifications recommended. Experience with RealPage. Ability to understand, interpret, and apply complex funder regulatory requirements, departmental policies, and procedures, as well as operating statements and financial budgets. Flexibility to travel to different locations as needed Valid driver's license and insurance. Successful completion of background check Must be legally qualified to work in the U.S. meeting I-9 guidelines #J-18808-Ljbffr Redwood Communities