Accounts Manager

Job Description

Job Description

Come join our team at Optimal!

We know a few things about competing with giants and exceeding expectations.

After years of working in the field, our founders decided to break from tradition and build the company they wanted to work for. They believed in starting a company rooted in trust, its team, and the idea that everyone matters and has a part in getting the job done right.

Quickly building a reputation from the ground up and growing the company along with our list of clients, Optimal is now influencing the industry and the people we serve. We live by the values that make us who we are.

And that is how we deliver the impossible for our clients and team members every day.

Optimal Field Services, a Crest Industries company, is looking to hire an Accounts Manager to work at our La Porte, TX Office. The Accounts Manager at Optimal Field Services is a key client-facing role focused on maintaining and expanding relationships with our existing customers across Texas’s industrial sector. Serving as both a trusted advisor and brand ambassador, this individual plays a vital role in sustaining client satisfaction, generating repeat business, and identifying new sales opportunities—particularly within the context of turnarounds, capital projects, and maintenance services in refineries, petrochemical, and chemical plants. This role involves regular participation in client meetings, industry events, and regional networking engagements to reinforce Optimal’s presence in the market.

Responsibilities

· Serve as the primary point of contact for assigned client accounts, ensuring consistent communication, trust, and satisfaction.

· Proactively manage and grow existing client relationships by understanding their operational needs and aligning Optimal’s service offerings.

· Collaborate with internal operations, estimating, and project teams to ensure client expectations are met throughout the project lifecycle.

· Attend and represent the company at client functions, industry events, trade shows, and local networking opportunities (e.g., golf tournaments, association meetings, and plant-related events).

· Identify upsell or cross-sell opportunities within current accounts and coordinate with the estimating and project teams to deliver proposals.

· Maintain a strong understanding of industry trends, competitor activity, and market dynamics in the industrial services sector.

· Track all client interactions, sales activities, and account updates in CRM or sales tracking systems.

· Work with leadership to develop and execute client retention and satisfaction strategies.

· Support bid preparation by gathering client intelligence and helping shape proposals that reflect client-specific value propositions.

Requirements

· Minimum of 3–5 years of experience in business development, account management, or sales—preferably within the turnaround or industrial services sectors.

· Deep understanding of the industrial contracting landscape, particularly within refineries, petrochemical, and chemical facilities.

· Strong interpersonal and relationship-building skills with the ability to connect across a wide range of stakeholders.

· High level of professionalism and presence when attending events or representing the company publicly.

· Self-starter who thrives in a fast-paced, team-oriented environment.

· Exceptional organizational skills, attention to detail, and ability to manage multiple priorities.

· Proficiency in CRM software, Microsoft Office Suite, and sales tracking tools.

Stop relying on contractors who over promise, under deliver, and do not care about your success. Instead, experience the Optimal difference. Build your team with us and know you have experienced craftsmen who have your back and can deliver.

Optimal Field Services is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Optimal Field Services is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request information regarding reasonable accommodation, contact your Human Resource Business Partner.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Part of the CREST INDUSTRIES family of companies.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.